Meg Brunson

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Marketing Representation Matters: How to Get It Right

The language we use and the imagery we choose in our marketing can either create meaningful connections or reinforce harmful exclusion. Marketing representation is about more than checking a box; it’s about building trust, fostering belonging, and aligning your brand with values that matter.

Headline: “Representation matters.” Text: “As marketers, we have the power – and responsibility – to make sure everyone feels like they belong.” Illustration features a diverse group of six animated characters with varying skin tones, gender expressions, body types, and abilities surrounded by icons including a raised fist, pride flag, calendar with rainbow, megaphone, and heart in pride colors.

During a conversation with Jillian Abby – a queer author, storyteller, and marketing expert – we explored the importance of inclusive language and imagery in marketing. Jillian shared her personal journey, her professional insights, and the challenges and triumphs she’s faced as both a business owner and consumer. From shopping for an engagement ring as a same-sex couple to rewriting the rules of inclusive storytelling, her experiences underscore the profound impact of representation.

This blog post builds on key insights from my discussion with Jillian and complements the foundations laid in two previous articles, Why Diverse Imagery in Marketing Matters and How to Use Inclusive Language to Connect with a Broader Audience. Here, we’ll take the conversation further by diving into why marketing representation matters and, most importantly, how to get it right – because when you do, the rewards extend far beyond your bottom line.


The Case for Marketing Representation

When people see themselves represented in marketing, it does more than just grab attention – it builds trust and emotional connection. Marketing representation says, “You belong here. We see you.” In a world where many communities have been historically overlooked or stereotyped, inclusive marketing serves as a powerful tool to challenge biases and foster belonging.

Purple background. Text: “When People See Themselves Represented in Marketing.” Below, a list reads: “Establish trust and emotional connection; Challenge biases and foster belonging; Drive long-term loyalty; Build a brand people are proud to support.” 3D illustration of two hands shaking in the top right. A megaphone and star icon at the bottom left. The Just Marketing logo is at the bottom.

But the benefits of inclusion extend beyond emotional impact. Marketing representation is also a savvy business move. Jillian Abby shared a striking example during our conversation: In 1994, American Airlines launched a campaign specifically marketed toward the LGBTQ+ community. Within five years, their revenue from this segment skyrocketed from $20 million to $193.5 million. The reason? Their marketing made LGBTQ+ customers feel recognized and valued – two factors that foster loyalty.

This phenomenon isn’t limited to one community. According to a 2019 study, LGBTQ+ consumers, for example, control an estimated $3.7 trillion in spending power worldwide. And it’s not just about dollars – 90% of LGBTQ+ consumers prefer to support brands that actively champion their community. The same principle applies to other marginalized groups. When you make an effort to include underrepresented communities, you open the door to not just new customers but lifelong brand advocates.

The Cost of Exclusion

On the flip side, failing to be inclusive – or worse, unintentionally excluding your audience – can damage your brand’s reputation and alienate potential customers. Jillian shared her personal experience of engagement ring shopping as a same-sex couple. Her biggest concern wasn’t the price tag but whether her relationship would be invalidated by the businesses she approached. Before choosing a jeweler, Jillian scrutinized websites and social media accounts for signs of inclusivity.

Her research revealed a glaring gap: while some jewelers used rainbow-themed logos during Pride Month (a common but surface-level nod to inclusivity), few featured same-sex couples in their advertising or used language that acknowledged LGBTQ+ relationships. This exclusion made Jillian, and countless others like her, feel unwelcome – a missed opportunity for those brands to establish trust and gain her loyalty.

Justice-Oriented Marketing: Aligning Values with Action

Text: “Show your audience that you're not just here to sell… you're here to make a difference.” Below, a boxed caption reads: “Align your marketing with your values.” The design includes a 3D hand reaching out, a purple badge with a yellow gem, and a partial target with an arrow. The “Just Marketing” logo appears at the bottom. Background features soft gradient tones.

For mission-driven entrepreneurs, marketing representation isn’t just about expanding your customer base; it’s about living your values. Ethical marketing is a commitment to justice, equity, diversity, and inclusion (JEDI principles). It challenges systemic inequities and creates space for everyone to feel seen and valued.

When you align your brand’s actions with your values, you show your audience that you’re not just here to sell – they know you’re here to make a difference. That’s the kind of connection that drives long-term loyalty and builds a brand that people are proud to support.

Representation matters. And as marketers, we have the power – and responsibility – to make sure everyone feels like they belong.


Inclusive Language: Beyond the Basics

Words carry weight. The language you use in your marketing can either welcome or alienate your audience. Inclusive language starts with expanding beyond traditional terms to make space for everyone. Jillian Abby introduced a simple yet powerful approach during our conversation: the “Zoom Out” Method.

Imagine your brand primarily markets to mothers. Your content might frequently refer to “moms,” but what if you zoom out? By using broader terms like “parents” or “caregivers,” you acknowledge a wider range of family structures. This subtle shift invites more people into your brand’s ecosystem, from dads to nonbinary caregivers and extended family members raising children.

Similarly, consider replacing gendered terms like “son” or “daughter” with “child.” This small change ensures inclusivity for nonbinary and gender-diverse families without diminishing the role of binary-identifying children. It’s a simple way to reflect the beautiful diversity of your audience.

Common Pitfalls to Avoid

Headline: “Language is always evolving.” Text: “What was once acceptable can become outdated or offensive.” Five tips appear in rounded purple boxes: “Stay open to learning, Seek feedback, Avoid assumptions, Check credible sources, Adapt when corrected.” 3D illustration of a person holding a laptop surrounded by icons including speech bubbles, rainbow flags, review stars, and a raised fist.

Even the most well-intentioned marketers can stumble into language that excludes or offends. Here are a few common pitfalls to watch for and alternatives to use:

  • Gendered language: Replace terms like “he/she” with “they” or reframe phrases to avoid pronouns altogether.
  • Mental health terms: Avoid phrases like “crazy sale” or “insane deal.” Opt for words like “wild,” “exciting,” or “incredible” instead.
  • Assumptions in roles: Don’t assume “mom” or “dad” as default caregivers. Use terms like “parent” or “guardian.”

Remember, language is always evolving. What was once acceptable can become outdated or offensive. Staying updated is a key part of inclusive marketing.

Practical Tips for Writing Inclusively

  1. Audit Your Existing Content: Review your website, social posts, and marketing materials for gendered or exclusionary language.
  2. Ask for Feedback: Invite input from diverse voices – whether it’s team members, customers, or sensitivity readers.

Marketing Representation: Creating Space for All

Inclusive language isn’t just about the words you choose – it’s about the space you create. One way to start is by acknowledging that our society has long been shaped by assumptions baked into everyday language. As Jillian shared, society teaches us to assume heterosexuality or binary gender, but it’s up to us to challenge those assumptions in our marketing.

Your audience doesn’t need you to be perfect – they need you to try. Every small step toward inclusivity builds a stronger, more connected community around your brand.


Inclusive Imagery: Seeing Is Believing

In marketing, imagery is just as important as language – if not more so. People connect with what they see, and if they don’t see themselves reflected in your visuals, they may assume your brand isn’t for them. Inclusive imagery goes beyond token diversity; it’s about authentically representing the real lives and experiences of your audience.

Jillian Abby shared her experience shopping for an engagement ring as a same-sex couple. She found that many jewelers catered almost exclusively to heterosexual couples, both in their advertising and website imagery. This lack of representation made her feel unwelcome and forced her to spend extra time researching inclusive businesses.

The takeaway? If your imagery doesn’t reflect the diversity of your audience, you’re unintentionally excluding people – and potentially losing loyal customers.

What Does Inclusive Imagery Look Like?

Headline: “What does inclusive imagery look like?” centered on a purple gradient background. Four labeled icons n a circular layout: a group of diverse hands for “Races and ethnicities,” two people with different body types for “Body types and abilities,” multicolored gender symbols for “Genders and relationships,” and a symbol breaking chains for “Avoiding stereotypes.” The Just Marketing logo.

Inclusive imagery reflects a range of:

  • Races and ethnicities: Include diverse skin tones, hair textures, and cultural attire.
  • Body types and abilities: Show people of different sizes, ages, and abilities engaging with your product or service.
  • Genders and relationships: Avoid heteronormative portrayals by featuring same-sex couples, nonbinary individuals, and family structures beyond the traditional nuclear family.

Representation in imagery also means avoiding stereotypes. For example, if your campaign includes people with disabilities, show them in empowered, everyday roles – not as objects of pity or inspiration.

Practical Tips for Using Inclusive Imagery

  1. Audit Your Visuals: Review your website, ads, and social media for diversity. Are you unintentionally showcasing only one demographic?
  2. Use Thoughtful Stock Photos: Many platforms like Canva and Unsplash offer diverse stock images. Look for photos that authentically reflect your audience’s experiences.
  3. Customize Your Shoots: If you create your own visuals, intentionally cast diverse models and ensure they are represented authentically.
  4. Context Matters: Think about how the image relates to your message. For example, if your content is about parenting, feature a range of family structures and caregiving roles.

Aligning Imagery with Your Values

Marketing representation isn’t about performative gestures like featuring diverse models only during cultural observances (e.g., Pride Month or Black History Month). It’s about making diversity an integral part of your brand year-round.

For example, if your product serves parents, your visuals should include single parents, LGBTQ+ families, and grandparents raising children. This demonstrates a commitment to inclusivity that feels genuine rather than opportunistic.

As Jillian noted, there’s been a recent surge in media representation, from TV shows to advertising campaigns, that celebrate diversity in race, body type, age, and relationships. The emotional responses from underrepresented groups highlight a critical truth: when people feel seen, they feel valued.

Your imagery can do the same for your brand. By creating content that mirrors the diversity of the real world, you not only connect with your audience but also contribute to a culture of belonging. And in a competitive marketplace, that’s a powerful differentiator.


Text: “No one gets it right 100% of the time. What sets brands apart is how they respond when they mess up.” 3D illustration of a smiling person with pink hair and glasses is shown thinking, with an “X” icon to the left and a vertical bar of icons on the right: a refresh symbol, lightbulb in a chat bubble, and a target. The purple gradient background features the Just Marketing logo at the top.

When You Get It Wrong: Learning From Mistakes

No one gets it right 100% of the time – especially when it comes to inclusive marketing. Missteps are inevitable because language, culture, and societal norms are constantly evolving. What sets brands apart isn’t perfection but how they respond when they get it wrong.

As Jillian Abby highlighted in our conversation, brands that address missteps with humility and transparency often come out stronger. For example, when Lizzo released a song containing a term offensive to the disabled community, she quickly issued a public apology, re-recorded the track, and re-released it without the harmful word. Her swift action not only preserved her reputation but also strengthened trust with her audience.

Steps to Recover Gracefully

If your brand makes a misstep, here’s how to handle it:

Headline: “When You Get It Wrong: How to Recover Gracefully.” Four illustrated tips are shown with 3D characters: “Acknowledge the Mistake,” “Apologize and Take Responsibility,” “Modify or Remove the Content,” and “Learn and Improve.” A yellow warning icon appears on the left, a central gold star represents positive outcomes, and heart graphics decorate the pink and purple gradient background.
  1. Acknowledge the Mistake
    • Be transparent and sincere. Acknowledge the feedback, even if it wasn’t your intent to cause harm.
    • Example: “We’ve heard from members of our audience that [specific content] didn’t reflect our values of inclusivity. We’re sorry for any hurt we caused.”
  2. Apologize and Take Responsibility
    • Avoid defensive language or excuses. Instead, focus on the impact your actions had on others.
    • Example: “We understand that our actions fell short. We take full responsibility and are committed to doing better.”
  3. Modify or Remove the Content
    • Decide whether to edit or remove the offending material. Whenever possible, opt for modification to demonstrate accountability and transparency.
    • Example: Update your post, caption, or visual and include a note about what’s been changed and why.
  4. Learn and Improve
    • Use the feedback as an opportunity to grow. Update your team’s processes, consult sensitivity readers, or invest in training to prevent future missteps.

What Not to Do: The Danger of Doubling Down

Resisting accountability by defending your position – or worse, dismissing the feedback – can escalate the issue and harm your brand’s reputation. Jillian shared an example of a company that faced backlash for language in a post and chose to remain silent. This inaction led to a wave of unfollows and public criticism, eroding trust with their audience.

Doubling down often comes across as combative or dismissive. Instead, see feedback as a gift that helps your brand grow and better serve your audience.

The Value of Vulnerability

Text: “Your audience doesn't need you to be perfect. They just need you to try” in purple and pink. Below, a 3D character with pink hair holds a megaphone and raises a finger, surrounded by digital icons including a flame, hashtag, like button, chat bubble, magnet, and smartphone. The background fades from light pink to blue. The Just Marketing logo is at the top.

Owning your mistakes isn’t just the right thing to do – it also humanizes your brand. Your audience doesn’t expect you to be perfect, but they do expect you to be accountable. Responding with vulnerability and a willingness to learn demonstrates integrity and strengthens trust over time.

By embracing the discomfort of making mistakes, you show your audience that inclusivity isn’t just a trend for your brand – it’s a commitment. And in the long run, that’s what builds authentic connections and lasting loyalty.


Next Steps: Marketing Representation

The words and images we use in our marketing have the power to make or break connections with our audiences. When we prioritize inclusivity, we’re not just doing good business; we’re taking a stand for equity and justice.

As we’ve explored, marketing representation matters deeply, whether it’s in the language we choose or the visuals we create. It’s not always easy to get it right, and mistakes will happen – but what truly defines your brand is how you respond. Owning your missteps and showing a willingness to learn and grow can turn challenges into opportunities to strengthen trust and build authentic connections.

The key to staying on the right path is education. Language, culture, and societal norms are constantly evolving, and keeping up requires curiosity and humility. Follow thought leaders and organizations advocating for equity and justice, and use platforms like LinkedIn, Instagram, and BlueSky to engage with educators and activists in this space. Learning directly from underrepresented communities is one of the most effective ways to expand your perspective and refine your approach.

Remember, the goal of Just Marketing isn’t perfection – it’s progress. Every thoughtful choice you make sends a message to your audience that you care about them, value their experiences, and are committed to creating a brand that welcomes everyone. When you approach marketing with intention and empathy, you’ll inspire connection, loyalty, and lasting impact.

Check out the Just Marketing Checklist for more ways to make your marketing just – or – subscribe to the newsletter.

Categories: All Categories, Just Marketing®

Tags: Blogging Strategy, Ethical Marketing, Inclusive Marketing, Marketing Clarity, Marketing Confidence, Social Media Strategy, Values-Aligned Promotions, Video Marketing, Visual Content Strategy

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About Meg Brunson

Online marketing authority and former Facebook employee Meg Brunson combines their mission to build a more accessible and inclusive world, with their expertise in the digital marketing space.

Meg is on a mission to disrupt the status quo of marketing so that financial success is the byproduct of a genuine commitment to justice, rather than an end goal in itself.

Through Meg’s signature approach, Just Marketing®, businesses are implementing ethical, inclusive, and accessible marketing campaigns that make a positive impact on society and their bottom line, creating a virtuous cycle where profitability and responsible practices reinforce each other.

Meg is a professional speaker, children’s book author, host of the Just Marketing® podcasts, CMO of BetterCEO.app and CEO of Just Marketing®.

Follow me on Instagram @theMegBrunson
If you missed last week’s post - no shame. If yo If you missed last week’s post - no shame.
If you didn’t track your metrics this month - that’s OK.
If you’re pivoting because something didn’t work - that’s growth, not failure.

Consistency is...
- Giving yourself grace.
- Coming back, even after breaks.
- Staying aligned with your values, even if progress feels slow.

This is your reminder:
Perfection is a trap.
Consistency is what creates momentum.

Your marketing doesn’t need to be flawless.
It just needs to be authentically you, showing up when you can.

If you needed to hear this today, check out the blog for zero-shame marketing strategies: MegBrunson.com/marketing-data 

Drop your favorite gif if you’re embracing progress over perfection this season…!

ID: Purple gradient background displaying a large quotation mark design and text: ‘Consistency doesn't mean perfection, it means showing up more often than not.’ The Just Marketing logo appears at the top.

 #JustMarketing #EquityForAll #BossMom #MomBoss #AntiRacism #EquityCenteredBusiness #AntiRacist #BlackLivesMatter #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #SocialMediaMom #OnlineMarketingTips #CommunityOverCompetition #DEI #Mompreneurs  #FemaleOwned #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
You’ve got numbers. Cool. But what do they mean? You’ve got numbers. Cool.
But what do they mean? 
And how do you use them without spiraling into overthinking or analysis paralysis?

Here’s your ADHD- and entrepreneur-friendly roadmap:

Step 1: Analyze without obsessing
Ask simple questions:
 - What’s working?
 - What’s not?
 - What’s worth tweaking?
(Not everything requires a deep dive - look for patterns, not perfection.)

Step 2: Experiment and adjust
- A/B test little things (subject lines, CTAs, posting times)
- Make small, iterative changes
- Avoid "burn it all down" energy… steady wins here

Step 3: Celebrate progress, even the tiny wins
- 5 more clicks than last month? That counts.
- Someone replied to your email? That matters.
- Learned what doesn’t work? That’s insight.

Your marketing journey is NOT a pass/fail test.
It’s a cycle of learning, adjusting, and growing.

When in doubt, zoom out.
Look at trends over time.
Progress always tells a bigger story than one random metric.

Ready to start analyzing with confidence (and without overwhelm)?
I’ve got ADHD-friendly strategies for you at: MegBrunson.com/marketing-data 

And tell me: how do you celebrate your marketing wins? 🎉

ID: Infographic titled ‘Strategies for Making Data-Informed Decisions.’ Key points: Analyze Without Overthinking (identify what's working, what's not, and test small tweaks), Experimentation is Key (A/B testing, iterative adjustments), and Celebrate Progress, Not Perfection (learn from failures). Background features a purple gradient with laptop, chart, and computer illustrations.

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You don’t need to monitor all the numbers. You n You don’t need to monitor all the numbers. You need the right numbers - the ones that show whether your marketing efforts are actually working.

Here’s your permission slip to simplify:

1. Social Media:
Focus on engagement rates (likes, comments, shares, saves) and forget follower counts - they don’t tell the full story

2. Email Marketing:
Watch open rates + click-through rates. This shows who’s really connecting with your emails

3. Website:
Check traffic sources + conversion rates… Where are people coming from, and what actions are they taking?

Remember: Simple > Complicated

When you zoom in on the metrics that matter, you save time, reduce overwhelm, and make smarter marketing decisions aligned with your values.

Learn exactly how to track your marketing without stress: MegBrunson.com/marketing-data 

What’s one metric you always check first? 
I’d love to know - share below!

ID: Infographic titled ‘Marketing Metrics.’ Text: ‘The goal isn't to track everything, it's to track the right things.’ Key metrics: Social Media Metrics (engagement rates, not follower count), Email Marketing Metrics (open rates, click-through rates), and Website Metrics (traffic sources, conversion rates). Background features a soft pink and blue gradient with abstract curved shapes.

 #JustMarketing #EquityForAll #BossMom #MomBoss #AntiRacism #EquityCenteredBusiness #AntiRacist #BlackLivesMatter #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #SocialMediaMom #OnlineMarketingTips #CommunityOverCompetition #DEI #Mompreneurs  #FemaleOwned #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
For mission-driven entrepreneurs, tracking marketi For mission-driven entrepreneurs, tracking marketing data often feels like yet another overwhelming task on your endless to-do list.

But here’s the thing, tracking your marketing success doesn’t have to send you into a spiral. It can actually become one of the most empowering parts of your business.

Because when you understand what's working (and what’s just noise)...

…You make smarter, values-aligned decisions.
…You stop chasing vanity metrics that don’t matter.
…You save precious time and energy.

It’s not about tracking everything or aiming for perfection. It’s about finding clarity and creating marketing strategies that actually support your goals - without burning out.

I’m breaking it all down:
1. The key marketing metrics to focus on (ditch the rest!)
2. How to make tracking ADHD-friendly and stress-free
3. Simple systems to help you stay consistent without feeling chained to your dashboard
4. How to analyze your data with a growth mindset - and make confident adjustments

Progress, not perfection, is the goal here.

Check out the blog to make tracking work for you (not against you): MegBrunson.com/marketing-data 

What's one metric you actually enjoy checking? 
Drop it in the comments… I’m curious!

ID: Illustration of two people sitting at a desk, smiling and working on a laptop, with a coffee mug and a small plant beside them. Surrounding them are icons of charts, graphs, a target, and a megaphone. Text: ‘Tracking Your Marketing Data Without Overwhelm – and Adjusting Strategies as Needed.’ The Just Marketing logo appears at the bottom right on a purple gradient background.

 #JustMarketing #EquityForAll #BossMom #MomBoss #AntiRacism #EquityCenteredBusiness #AntiRacist #BlackLivesMatter #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #SocialMediaMom #OnlineMarketingTips #CommunityOverCompetition #DEI #Mompreneurs  #FemaleOwned #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
You’ve heard it everywhere: “Grow your follow You’ve heard it everywhere:
 “Grow your followers.”
 “Get more likes.”
 “Chase that viral moment.”

But here’s the truth: Vanity metrics won’t build the kind of brand that changes lives.

What will?
— Prioritizing accessibility so everyone feels welcome
— Centering inclusivity so diverse voices are heard
— Building genuine relationships that stand the test of time

When you align your marketing with your mission, magic happens:
— You attract the right people (values-aligned, ready to connect)
— You show up consistently without burning out
— You create ripple effects far beyond the algorithm

Ready to ditch vanity metrics and focus on values-driven growth: MegBrunson.com/social-media-marketing-success

What’s ONE value you want your marketing to reflect this year? Let’s name it + claim it.

ID: A pink and purple gradient background featuring a dartboard with arrows, a purple briefcase, stacks of coins, and growth icons. Text reads: ‘Shift your focus from vanity metrics to values-driven goals. It's not just good for your brand - it's good for the world.’ The Just Marketing logo appears at the bottom.

 #JustMarketing #EquityForAll #BossMom #MomBoss #AntiRacism #EquityCenteredBusiness #AntiRacist #BlackLivesMatter #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #SocialMediaMom #OnlineMarketingTips #CommunityOverCompetition #DEI #Mompreneurs  #FemaleOwned #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
How do your values show up in your business? Anyo How do your values show up in your business?

Anyone can slap their values on an "About" page and call it a day.

But if your business is truly values-led, those beliefs show up in your: 

— Client onboarding process
— Pricing and payment options
— Marketing language
— Team communication
— Accessibility choices
— Boundaries and business hours
— Collaborations and brand partnerships

The question isn’t just what you believe…
It’s how you bring those beliefs to life in your everyday biz decisions.

I’d love to know: What are your core values, and where do they show up the strongest in your business?

(Mine sometimes show up on my t-shirts! 😉)

ID: I am smiling with my long pink hair pulled to one side, wearing pink glittery glasses and a bright pink T-shirt that repeatedly says "Abortion is Healthcare " in white text. I'm standing in front of a wall made of glass blocks.

 #JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarkeitng #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
Feeling stuck on what to actually measure when you Feeling stuck on what to actually measure when you stop chasing vanity metrics?

Here’s your cheat sheet for measuring inclusivity + accessibility instead:

Inclusive Metrics:
1. Engagement Diversity: Who’s showing up? Are underrepresented voices in the mix?
2. Feedback on Inclusivity: Are folks telling you they feel seen + included?
3. Representation Analysis: Does your content library reflect the world around you?

Accessibility Metrics
1. Adoption of Accessibility Features: Alt text, captions, readable text… are you using them consistently?
2. Audience Retention: Are folks sticking around? Accessibility supports sustained attention.
3. Positive Feedback: Are people noticing + appreciating your accessibility efforts?

These are the metrics that actually matter when you’re building a brand rooted in justice, inclusion, and ethical marketing.

Remember: Numbers tell part of the story - but people’s experiences tell the whole truth.

Dive into the full blog to learn how to track, improve, and celebrate these metrics: MegBrunson.com/social-media-marketing-success

ID: Infographic with a purple gradient background titled ‘Just Marketing® Metrics to Track,’ featuring two illustrated characters smiling and waving. It lists ‘Inclusive Metrics to Track - Engagement Diversity, Feedback on Inclusivity, Representation Analysis’ and ‘Accessibility Metrics to Track - Adoption of Accessibility Features, Audience Retention, Positive Feedback.’

 #JustMarketing #EquityForAll #BossMom #MomBoss #AntiRacism #EquityCenteredBusiness #AntiRacist #BlackLivesMatter #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #SocialMediaMom #OnlineMarketingTips #CommunityOverCompetition #DEI #Mompreneurs  #FemaleOwned #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
What if we measured success in social media by how What if we measured success in social media by how welcomed and included our audience feels - instead of chasing empty stats?

Imagine this...
— Content that resonates deeply (not just scrolls by)
— Communities built on belonging (not just numbers)
— Metrics that reflect your mission, not just your marketing

This is what happens when you shift toward measuring inclusivity and accessibility.

Are diverse voices engaging with your content?
Are folks telling you they feel represented + valued?
Are you removing barriers with captions, alt text, and design choices?

These are the new success signals for mission-driven brands.

Not flashy. Not always trending.
But absolutely transformational!

If you’ve ever wondered “How do I know if my content is truly inclusive + accessible?” - this blog breaks it all down with simple, actionable metrics and ideas: MegBrunson.com/social-media-marketing-success 

When was the last time you felt truly seen by a brand online?
Let’s reflect — share your thoughts below.

ID: A pastel gradient background featuring a lightbulb with a brain inside and the Just Marketing logo. Text reads: ‘Rethinking Social Media Marketing Success’ and ‘Measuring the Impact of Inclusivity and Accessibility.’ Decorative icons include a speedometer gauge and hands holding a star.

 #JustMarketing #EquityForAll #BossMom #MomBoss #AntiRacism #EquityCenteredBusiness #AntiRacist #BlackLivesMatter #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #SocialMediaMom #OnlineMarketingTips #CommunityOverCompetition #DEI #Mompreneurs  #FemaleOwned #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
If you’ve ever found yourself gripping the wheel If you’ve ever found yourself gripping the wheel a little tighter behind a logging truck, you’re not alone!

And last week, Final Destination recreated that iconic death scene to promote the new movie - a marketing move that’s part throwback, part genius, and all about going viral: trucks loaded with giant logs, advertising the new Final Destination movie.

These trucks are rolling IRL jump scares… and thanks to cell phones and social media, they’re now everywhere online.

This is a brilliantly layered strategy that we can totally learn from:

— Nostalgia is powerful. What part of your brand story or industry might spark a “Remember when?” moment for your audience?

— Offline can boost online. Even in the digital age, showing up in the physical world can spark real buzz — especially when it's camera-worthy.

— Make it easy (and irresistible) to share. Whether it’s a visual, a vibe, or a story — the more “OMG I have to post this” it is, the better.

— Creativity > cash. You don’t need a horror movie budget... The emotional hook and clever execution are what make this campaign legendary.

We don’t need to shock and scare our audience like Final Destination - but we can tap into what they already feel, remember, and want to share.

I gotta know: Have you seen one of these trucks in the wild? 

I haven't yet - and really hope I do!

Every time we pass a log truck, I look in my rearview to see if it's a promo - but living in the PNW they're always just log trucks - LOL. 

ID: Composite image of three trucks hauling large logs and rear advertisements for the movie Final Destination: Bloodlines, mimicking a famous scene from the franchise. A sticker with a cartoon lightbulb and the word “brilliant!” overlays the image.

 #JustMarketing #EquityForAll #BossMom #MomBoss #EquityCenteredBusiness #SocialJustice #BeTheChange #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #OnlineMarketingTips #DEI  #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
"Likes are up - so everything’s great, right?" "Likes are up - so everything’s great, right?"
 ...Not necessarily.

Vanity metrics aren’t telling you the whole story.

In fact, here’s why traditional social media metrics (aka vanity metrics) can lead you down the wrong path:

1. Quantity ≠ Quality
 Lots of likes don’t mean your audience actually cares or will take action.

2. They Don’t Reflect Your Values
 You can grow fast — but does your content reflect inclusivity and accessibility, or are you sidelining your mission to fit in?

3. They Encourage Performative Content
 Chasing viral trends can water down your brand and alienate the communities you want to serve.

4. They Fuel Burnout
 The pressure to "always post more" is draining, especially for neurodiverse entrepreneurs and small business owners balancing everything.

It’s time to shift.

Ready to rethink how you define success?
Visit: MegBrunson.com/social-media-marketing-success 

I want to know: What is the number one metric you are currently prioritizing in your social media marketing? 

ID: Infographic titled ‘The Problem with Traditional Vanity Metrics’ with four points: ‘They Prioritize Quantity Over Quality, They Don't Reflect Your Values, They Encourage Performative Content, and They Contribute to Burnout.’ The "Just Marketing" logo appears at the bottom. Background features a soft purple gradient with abstract chart and graph illustrations.

 #JustMarketing #EquityForAll #BossMom #MomBoss #AntiRacism #EquityCenteredBusiness #AntiRacist #BlackLivesMatter #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #SocialMediaMom #OnlineMarketingTips #CommunityOverCompetition #DEI #Mompreneurs  #FemaleOwned #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
Are you feeling stuck between marketing that feels Are you feeling stuck between marketing that feels good and marketing that actually works?

The old rules of social media reward whatever’s loudest and fastest. 

But if you’re here, you probably care about something deeper:
— Ethical content that respects your audience
— Inclusive messaging that makes everyone feel welcome
— Accessible design so no one’s left out

That’s why I lean on the Just Marketing® Strategy Foundations — because when your content aligns with your values, success becomes sustainable (and so much more fulfilling).

Here’s the quick overview of the framework I use:

Ethical Marketing
— Be transparent
— Avoid performative actions
— Amplify voices that need to be heard

Inclusive Marketing
— Use inclusive language
— Engage your community
— Audit your representation

Accessible Marketing
— Add alt text to images
— Caption your videos
— Make your designs easy to read and understand

REMEMBER: Start small and scale up. You don’t have to overhaul everything today to start showing up better tomorrow.

If you’re ready to rethink your approach and center ethics, inclusivity, and accessibility.. Diver deeper with me at:  MegBrunson.com/social-media-marketing-success 

Drop your fav gif if this is the kind of marketing you want more of in the world!

ID: Infographic titled ‘Just Marketing® Strategy Foundations’ with three pillars: 1) Ethical - Be transparent, avoid performative actions, amplify others; 2) Inclusive - Use inclusive language, engage your audience, audit representation; 3) Accessible - Use alt text for images, include captions on videos, choose easy-to-read text. ‘Remember: Start Small and Scale Up’ is noted at the bottom.

 #JustMarketing #EquityForAll #BossMom #MomBoss #AntiRacism #EquityCenteredBusiness #AntiRacist #BlackLivesMatter #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #SocialMediaMom #OnlineMarketingTips #CommunityOverCompetition #DEI #Mompreneurs  #FemaleOwned #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
We’ve all been there: hustling for likes, chasin We’ve all been there: hustling for likes, chasing follower counts, and watching the numbers climb (or stall) on our dashboards.
 
It feels like progress… but is it really?

When "going viral" becomes the goal, we risk losing sight of what actually matters - creating content that reflects our values, fosters genuine connections, and makes space for everyone in our communities.

For mission-driven entrepreneurs (especially those of us navigating business while neurodiverse), social media shouldn’t feel like a popularity contest. It should feel like a conversation.

That’s why it’s time to shift the focus from vanity metrics to value alignment. When we do, we:

 — Prioritize people over numbers
 — Create accessible, inclusive content
 — Build authentic relationships rooted in trust

Viral posts come and go. But meaningful impact? That’s what lasts.

Curious how to start redefining your version of success on social? 

I break it all down - from why vanity metrics fall short to what you can track instead for ethical, inclusive growth - at MegBrunson.com/social-media-marketing-success 

How do you define success on social media right now? 
Is it likes and follows… or something deeper? 
Share below: let’s spark a values-driven convo.

ID: Pink and purple gradient background showing a glowing yellow lightbulb emerging from a blue box. Text reads: ‘Rethinking Social Media Marketing Success,’ followed by ‘Going Viral (crossed out) vs Value Alignment.’ The Just Marketing logo appears at the top right.

 #JustMarketing #EquityForAll #BossMom #MomBoss #AntiRacism #EquityCenteredBusiness #AntiRacist #BlackLivesMatter #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #WomenInBusiness #SocialMediaMarketer #EthicalBusiness #MarketingCoach #SocialMediaMom #OnlineMarketingTips #CommunityOverCompetition #DEI #Mompreneurs  #FemaleOwned #ValuesMatter #ContentMarketing #ContentMarketingMembership #WeeklySocialContent
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