Meg Brunson

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Rethinking Sales Funnels and Traditional Conversion Tactics: What to Do Instead

We’ve all been there – caught in a whirlwind of pop-ups, countdown timers, and “just one more offer” before you can finally complete your purchase. What was supposed to be a simple “yes” turns into a confusing, high-pressure maze of upsells, FOMO, and guilt.

These are the classic moves of traditional sales funnels – and they’re everywhere in the online business world. Tactics like tripwires, one-time offers, and abandoned cart emails are marketed as smart strategy… but more often than not, they create friction, not flow. Especially for neurodivergent folks, overwhelmed entrepreneurs, or anyone trying to make values-aligned decisions, these funnels can feel less like support and more like manipulation.

The gist: A sales funnel is the path someone takes from discovering your work to deciding whether to buy from you. An ethical, consent-based funnel guides people toward your offers with clear expectations and genuine invitations, so they can say yes when they feel ready.

This post is your no-shame, no-fluff round-up of six common sales funnel tactics that deserve a second look – because when we know better, we can do better.

If you’re craving a marketing approach that centers consent, accessibility, and actual connection (instead of coercion), you’re in the right place.

Let’s unpack what these tactics are, why they’re so problematic, and what kinder, more ethical alternatives could look like – so you can build marketing systems that feel good for you and your audience.

Table of Contents

  1. What Is a Sales Funnel?
  2. 6 Sales Funnel Tactics That Deserve a Rethink
  3. Why Do Pressure-Based Funnel Tactics Feel So Gross?
  4. What Does an Ethical Sales Funnel Look Like?
  5. Let’s Rebuild Funnels That Feel Good
  6. Marketing That Honors People First
  7. Let’s Keep the Conversation Going
  8. FAQs

What Is a Sales Funnel?

Let’s start with a quick gut-check: the phrase “sales funnel” can feel a little… icky, right? It conjures up images of complicated diagrams, high-pressure tactics, and that bro-marketing vibe we’re all trying to unlearn. But at its core, a sales funnel is simply the path someone takes from discovering your work to deciding whether or not to buy from you.

The problem isn’t the funnel itself – it’s how that path is often paved with pressure, urgency, and manipulation.

Traditional funnels are designed to push people toward a sale as quickly as possible. And while that might boost short-term revenue, it often comes at the cost of long-term trust – especially when the process includes surprise pop-ups, shame-based follow-ups, or tactics that prey on impulse rather than informed choice.

Here’s the thing: when we treat people like “leads” to convert instead of humans to connect with, our marketing starts to feel transactional, extractive, and out of alignment with our values.

And for mission-driven, neurodivergent, or equity-minded entrepreneurs? That just doesn’t sit right.

But don’t worry – this isn’t a “funnels are bad” post.

Text: 'Funnels can be part of a Just Marketing® strategy… When they’re built with intention.' The word 'Funnels' is written in a purple gradient with a white outline and the word 'intention' is highlighted by a purple gradient. A soft, pastel swirl background.

This round-up dives into six of the most common (and most problematic) conversion tactics you’ve likely seen – or used – so you can reimagine them in ways that center clarity, care, and choice.

Because a funnel that feels good works better – for everyone.

6 Sales Funnel Tactics That Deserve a Rethink

Honestly, most of these tactics didn’t start out feeling shady. Many of us were taught to use them by mainstream marketing “experts” who prioritized conversion rates over consent. But once you start to look at how they actually impact your audience – especially those who are neurodivergent, disabled, or navigating trauma – it becomes clear: they’re doing more harm than good.

The good news? You don’t have to rely on pressure to make a sale. You can create supportive, accessible funnels that honor your people’s autonomy and build real trust.

Infographic titled '6 Sales Funnel Tactics That Deserve a Rethink' with a dark grid background. Six colorful boxes list tactics: Tripwires, One-Time Offers, Upsell Pressure, Abandoned Cart Emails, Forced Freebies, and Countdown Timers - each paired with a relevant icon.

Here are six of the most common conversion tactics that could use a compassionate makeover:

1. Tripwires

The tactic: A low-cost offer ($7, $27, etc.) positioned as a “no-brainer,” followed by a surprise upsell sequence the second someone clicks “buy.”

Why it’s harmful: Tripwires can create a bait-and-switch dynamic. They prey on impulse buying and often lead people into a funnel they didn’t fully consent to – especially when followed by pressure-heavy upsells, timers, or aggressive copy. For folks with ADHD or financial sensitivity, this can be overwhelming and even triggering.

A better way: Let your low-cost offer stand alone as a full, valuable experience. Be upfront about what comes next, and use invitational – not manipulative – language.

[Read the full post on Tripwires →]

2. One-Time Offers (OTOs)

The tactic: A post-purchase pop-up that promises an “exclusive” upgrade – available only right now.

Why it’s harmful: OTOs are designed to capitalize on that “already in buying mode” moment. But the pressure to decide immediately – especially under the threat of never seeing the offer again – can create stress, not empowerment. It compromises consent and can lead to buyer’s remorse.

A better way: Offer upgrades through a post-purchase nurture sequence or transparent product path. Give people time and space to decide, and trust that the right buyers will say yes when they’re ready.

[Read the full post on One-Time Offers →]

3. Upsell Pressure

The tactic: A gauntlet of pop-ups, add-ons, and “wait – don’t miss this!” offers that delay checkout and disrupt the buyer’s flow.

Why it’s harmful: This tactic piles on decision fatigue at the worst possible moment. It undermines trust and signals that your original offer wasn’t actually complete or valuable on its own. For neurodivergent folks especially, it can lead to cognitive overload or checkout abandonment.

A better way: If you offer an upgrade, make it simple, optional, and directly aligned with what the person already said yes to. No detours, no guilt trips, no overwhelm.

[Read the full post on Upsell Pressure →]

4. Abandoned Cart Guilt Emails

The tactic: Follow-up emails with subject lines like “You forgot something!” or “Don’t miss out!” aimed at pressuring folks back into the sale.

Why it’s harmful: These messages can come across as patronizing or shame-inducing – especially when someone is already navigating decision fatigue, financial limitations, or a busy, neurodivergent brain.

A better way: Send supportive, curiosity-based check-ins that acknowledge life happens. Offer to answer questions, and always include a clear, shame-free opt-out.

[Read the full post on Guilt-Based Abandoned Cart Emails →]

5. Forced Freebies

The tactic: Requiring an email address to access something labeled as “free.”

Why it’s harmful: When your “free” resource comes with strings attached, it’s no longer free – it’s a transaction. This creates access barriers, undermines trust, and assumes consent that wasn’t clearly given.

A better way: Share genuinely free content whenever possible. If you do gate something, explain why and give people an honest choice about opting into further communication.

[Read the full post on Forced Freebies →]

6. Countdown Timers

The tactic: A ticking clock placed on sales pages, checkouts, or pop-ups to create urgency and nudge buyers into acting fast.

Why it’s harmful: Countdown timers often create manufactured urgency – especially when there’s no legitimate reason for the deadline. This kind of pressure can trigger anxiety, especially for folks with executive dysfunction, time blindness, or trauma related to scarcity and urgency. It also creates a false sense of scarcity that chips away at trust.

A better way: If there is a real deadline (like a live start date or capacity limit), communicate it transparently and with context. If not? Skip the timer. Trust is more powerful than panic.

[Read the full post on Countdown Timers →]

Why Do Pressure-Based Funnel Tactics Feel So Gross?

These funnel tactics do “work” – if your only goal is to squeeze a few extra dollars out of every sale. That’s why they’re so common in the online business world. They prey on urgency, impulse, and decision fatigue to drive conversions fast.

But just because something works on paper doesn’t mean it works in practice – especially if it leaves your audience feeling manipulated, overwhelmed, or regretful.

If you’ve ever clicked “buy” and immediately thought “ugh, that didn’t feel good,” you already know the truth: These tactics might boost short-term revenue, but they damage long-term relationships.

Why Funnel Tactics Feel So Gross - Even When They ‘Work.’ Five points, each marked by a nauseated face emoji: They Hijack Decision-Making, They Dehumanize Your Audience, They Increase Friction (Not Flow), They Leave a Bad Taste (and Kill Repeat Business), and They’re Extra Harmful for Neurodivergent Buyers. The Just Marketing® logo appears at the bottom.

Let’s break down why they feel so gross (and why that feeling is worth listening to):

1. They Hijack Decision-Making

Countdown timers, surprise OTOs, and guilt-based emails are all designed to push people into quick decisions – without giving them time to think clearly or fully consent. For folks with ADHD, anxiety, or trauma histories, that kind of pressure can cause shutdown, not conversion.

2. They Dehumanize Your Audience

Traditional funnel strategies treat people like “leads” to move through a pipeline – not full humans with agency, emotions, and boundaries. It’s easy to forget that behind every email address is a real person. And when we prioritize profit over people, we chip away at the trust we’re trying to build.

3. They Increase Friction (Not Flow)

Funnels are supposed to make the buying process easier – but these tactics often do the opposite. They interrupt the flow, add emotional and cognitive load, and create decision fatigue. Instead of a smooth yes, your audience gets stuck in a spiral of pop-ups, pressure, and second-guessing.

4. They Leave a Bad Taste (and Kill Repeat Business)

Even if someone does buy under pressure, they’re less likely to come back. That quick win might cost you long-term loyalty. If someone feels tricked, shamed, or rushed, it’s not just a lost sale – it’s a broken relationship. And in values-aligned businesses, relationships are everything.

5. They’re Extra Harmful for Neurodivergent Buyers

If your audience includes folks who are neurodivergent (and let’s be real, they probably do), these tactics can be especially inaccessible. Countdown timers increase anxiety. Stacked upsells create executive dysfunction. Hidden OTOs trigger decision paralysis. It’s not just bad UX – it’s exclusionary.

The bottom line? These tactics compromise consent, increase stress, and erode trust.

Ethical funnels prioritize clarity, autonomy, and accessibility – because your audience deserves better. And so do you.

What Does an Ethical Sales Funnel Look Like?

If you're side-eyeing your sales funnel right now, wondering if it’s a little more pressure-filled than you’d like… you’re not alone.

And you’re not a bad marketer. You’re someone who was handed a playbook that prioritized manipulation over meaning – and now you’re ready to write a new one.

The truth is: you can sell your offers, support your audience, and grow your business without pressure, shame, or urgency tactics.

The key? Build a funnel rooted in care, consent, and clarity – not coercion.

Infographic titled 'Just Marketing® Sales Funnels Prioritize' on a purple gradient background. It highlights five principles with matching icons: Clarity Over Confusion, Invitations Instead of Pressure, Accessibility First, Consent-Based Offers, and Value That Stands Alone.

Let’s look at what ethical sales systems can actually look like in practice:

1. Clarity Over Confusion

Be transparent from the start. Let your people know what’s coming (and what’s not). If you’re offering a follow-up, an upsell, or a nurture sequence, say so before they enter it. Trust grows when there are no surprises.

2. Invitations Instead of Pressure

You don’t need to “convince” people. You need to create space for them to say yes – when and if they’re ready. Use invitational language like:

  • “Want to go deeper?”
  • “If this was helpful, here’s what’s next.”
  • “No rush – this offer will still be here when you are.”

3. Consent-Based Offers

Just because someone grabs your freebie doesn’t mean they’ve consented to a sales sequence. Just because they bought your tripwire doesn’t mean they want a pop-up OTO. Ask for permission, honor their preferences, and make it easy to opt in – or opt out.

4. Accessibility First

Design your funnel with neurodivergent folks in mind. That means:

  • Fewer clicks
  • Minimal cognitive load
  • Clear paths to purchase
  • No “gotchas” or urgency triggers…
    This isn’t just ethical – it’s good user experience (and good for conversions).

5. Value That Stands Alone

Whether it's a $7 offer or a “free” resource, let it be enough. Don’t treat it like bait. Build offers that can stand on their own, so that every interaction with your brand builds trust – not dependence.

Ethical funnels aren’t about doing less. They’re about doing it differently – with more intention, more inclusivity, and more respect for the real humans on the other side of the screen.

It’s not just possible – it’s powerful. And yes, it still converts (sometimes even better, because people feel safe to say “yes”).

Let’s Rebuild Funnels That Feel Good

Here’s the truth a lot of marketing “experts” won’t tell you:

  • You don’t have to trick, trap, or pressure people into buying from you.
  • Or, sacrifice your values to be profitable.
  • And you can create a sales experience that supports your people and sustains your business.

And the best part? When your funnel feels good – for you and for your audience – it works better. Because trust is the ultimate conversion strategy.

Let’s reframe what your funnel could be:

  • Not a pushy path, but a supportive journey.
  • Not a game of “gotcha,” but a space for informed, empowered choice.
  • Not a grind for growth, but a system rooted in generosity, accessibility, and real connection.

If you’ve used some of the tactics in this round-up before – no shame. Seriously. Most of us have. You were following advice that’s been recycled for years in online business spaces that rarely center consent, equity, or accessibility.

Now that you know better, you get to do better.

So here’s your permission slip to change your funnel…

  • Delete the countdown timer.
  • Turn that OTO into a kind follow-up email.
  • Un-gate that freebie.
  • Rewrite your abandoned cart sequence with empathy.

Because the moment you shift your funnel from “how do I get more sales?” to “how do I build more trust?” – you start creating a business that people actually want to stay connected to.

Marketing That Honors People First

Funnels aren’t the enemy. But the way we’ve been taught to build them is worth a second look.

Because you didn’t start your business to manipulate people into saying “yes.” You started it to help. To serve. To share something meaningful with the world. And that mission deserves a marketing system that reflects your values – not someone else’s sales script.

So if you’ve ever felt gross about your funnel…
If you’ve hesitated to hit “publish” because something didn’t sit right…
Or, if you’ve been quietly wondering, “Is there a better way?”

This is your reminder:

  • Ethical funnels exist.
  • Consent-based marketing works.
  • You don’t have to choose between your integrity and your income.

Let’s build systems that support our people instead of pressuring them.
Create buying journeys that feel good before, during, and after the sale.
And let’s make trust the foundation – not just the byproduct – of how we sell.

Let’s Keep the Conversation Going

What sales tactics have made you cringe?
Which ones are you rethinking – or ready to release altogether?
What would a funnel built with empathy and accessibility look like for your audience?

Let’s talk about it.

Connect with me on LinkedIn or Instagram – I’d love to hear your take.

And if you’re ready to reimagine your funnel in a way that reflects your values and supports your community with care?

Let’s connect. We can build something better – together.

FAQs

What does a consent-based sales funnel include?

A consent-based funnel often starts with a genuinely helpful free resource, followed by a transparent nurture sequence and an optional invitation to buy. It keeps checking in with care after the sale, too. Every step tells people what's coming so they can choose freely. Learn more about building consent-based funnels.

Do small service businesses need a sales funnel?

Most do, even if it's a simple one! For a coach or consultant, a funnel can be as easy as a helpful blog post that invites readers onto your email list. A clear path like that helps the right people find their way to working with you.

What is a tripwire in marketing?

A tripwire is a low-cost offer, often priced under $30, used to turn subscribers into first-time buyers. Traditional versions are followed by a surprise sequence of upsells. A more ethical tripwire works as a complete, valuable product on its own, with clear information about anything that comes next.

What's the difference between a sales funnel and a customer journey?

A sales funnel maps the path to purchase from the business's point of view. A customer journey looks at the whole experience from the buyer's perspective, including everything after the sale. Ethical marketing brings the two together by designing your funnel around how your people actually feel at each step.

Do ethical sales funnels still convert?

Yes! Consent-based funnels may grow a little more slowly, and the buyers they attract tend to trust you more and come back again. When people feel safe and informed, saying yes becomes much easier.

How can I make my sales funnel more accessible for neurodivergent buyers?

Keep the path to purchase short and clear, with as few clicks as possible. Share real deadlines with context and leave out ticking clocks and surprise pop-ups, since both add stress. For more, see why countdown timers can backfire.

Categories: All Categories, Just Marketing®

Tags: Accessible Marketing, Email Marketing, Ethical Marketing, Inclusive Marketing, Increase Targeted Website Traffic, Lead Generation, Promotional Content, Values-Aligned Promotions

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About Meg Brunson

Meg Brunson is a marketing strategist and the creator of Just Marketing®, a justice-centered approach to marketing for impact-driven businesses.

Just Marketing® is ethical, inclusive, and accessible, so your audience feels supported and your business grows sustainably.

Follow me on Instagram @theMegBrunson
Ever bought a “one size fits all” shirt and discov Ever bought a “one size fits all” shirt and discovered it actually fit... one very specific person?

Digital offers can work the same way. A course delivered only as hour-long videos leaves out a lot of learners: Deaf and hard of hearing folks, neurodivergent people who process best in writing, parents squeezing in a lesson during school pickup, and anyone opening your course on a phone with spotty Wi-Fi.

Flexible formats let people choose what fits their needs and their day:

 → Captioned video for watching on mute
 → Audio versions for learning on a walk or in the car
 → Transcripts for skimmers and screen reader users
 → Printable PDFs for anyone who needs a break from screens
 → Mobile-friendly design for learning from anywhere

Good news for your schedule, too. Many of these formats come from content you already have. One recorded lesson can become a transcript and a printable summary with a little editing, which also gives you fresh material to repurpose.

As the bottom of that tag says, one-size-fits-all can work beautifully when it’s accessible to all. 💜

The blog  walks through each format, plus how accessibility builds trust with your audience: MegBrunson.com/accessible-digital-offers

Then tell me below: what’s your go-to format when you’re learning something new? 👇

ID: Accessible Digital Offers. A white clothing tag reads ‘One Size Fits,’ with ‘All’ and ‘Some’ crossed out and ‘Most?’ written below. Text beneath reads, ‘Because One-Size-Fits-All doesn’t work! (unless it’s accessible to all!)’ The design uses a lavender background with a purple-to-magenta headline and a wavy purple ribbon border tied in bows at each corner.

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #EthicalBusiness #MarketingWithPurpose #MarketingWithImpact #DEI #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
Step 5 says to fix the biggest barriers first, the Step 5 says to fix the biggest barriers first, then keep improving one piece at a time… making progress at your own pace.

Accessibility can feel like a mountain when you picture your whole website, your entire back catalog of posts, and every video you’ve ever uploaded all at once. 

(Overwhelmed achievers, I see you.) 

Starting with whatever blocks the most people turns that mountain into a manageable next step.

Some high-impact places to begin:
 → Captions on your most-watched video
 → Alt text for the images on your homepage
 → Stronger color contrast on your email signup button
 → Descriptive link text on your services page

Choose one this week and another next week. Small fixes stack up faster than you’d expect, and each one makes your marketing easier to use for disabled and neurodivergent folks (and clearer for everyone else, too).

The blog post covers all five steps… Read it at: MegBrunson.com/design-for-the-edges 

Then tell me below: which barrier are you tackling first? 👇

ID: Just Marketing logo above the heading ‘How to Design Your Marketing for the Edges.’ Five numbered steps sit in hexagons shaded pink to purple, each with a matching underline: 1, name your edges. 2, build access into your first draft. 3, run a quick edge check. 4, ask people with lived experience. 5, fix the biggest barriers first. Pastel gradient background.

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
If your marketing isn’t hitting your goals, the pr If your marketing isn’t hitting your goals, the problem probably isn’t your graphics.
It’s not your captions.
It’s not that you need more content.

What you need is a strategy.

One that’s tied to your business goals, aligned with your values, and flexible enough to evolve as you grow.

That’s the difference between someone who just posts for you
…and someone who partners with you to actually grow your business.

– Strategy
– Testing
– Tuning
– Real results

And impeccable work, every step of the way.

If you’re ready to stop guessing and start growing, let’s talk: YourMarketingPerson.co 

(or DM me!)

ID: Mia P. holding a coffee cup, ‘I was going through social media manager after social media manager, until Meg came in with a strategic perspective on how our marketing could achieve our goals and KPIs. We crafted a plan and Meg was there every step of the way to test and tweak until we got the results we wanted. Her work is impeccable, her expertise is top notch.’ YourMarketingPerson.co

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarkeitng #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
November is here, and with it comes a season of re November is here, and with it comes a season of reflection, gratitude, and connection.

Here’s a look at some of the meaningful holidays and observances this month:

Native American Heritage Month (All November) - A time to celebrate the rich histories, cultures, and contributions of Native American communities while recognizing the resilience and strength that continue to define them. Let’s amplify Indigenous voices, learn from their stories, and commit to supporting their movements for justice.

Diwali (November 8) - Known as the Festival of Lights, Diwali celebrates the triumph of light over darkness and good over evil. This vibrant holiday is marked with candles, fireworks, and family gatherings. It’s a beautiful reminder of hope and renewal that resonates far beyond the cultures that celebrate it.

Transgender Day of Remembrance (November 20) - This solemn observance honors the lives of transgender people lost to violence and prejudice. It’s a call to action to protect and uplift trans voices, ensuring that every member of our community is seen, valued, and safe.

Thanksgiving (November 26) - Yes, Thanksgiving is about gathering, feasting, and expressing gratitude - but it’s also a chance to reflect on its history and recognize the complexities of this holiday for Indigenous communities. Pair your gratitude with education and action to make this day truly meaningful.

The Inclusive Holiday Content Bundle is your go-to resource for creating marketing that matters. Packed with observances and ideas, it’ll help you craft content that connects authentically while celebrating the diversity of your audience.

Instant Access: CelebrateOnSocial.com

Which holiday or observance will you be honoring this month?
I’d love to hear how you’re making November meaningful.

ID - A 6-card carousel highlighting 'Diverse & Inclusive Holidays' in November. Promotional graphic encourages planning inclusive holiday content year-round. Text promotes access to Canva templates, graphics, and guidance for over 470 inclusive holidays. CelebrateOnSocial.com appears in a purple bar.
Titles don’t make leaders. Practice does. Here’s Titles don’t make leaders.
Practice does.

Here’s a look at my own Leadership Philosophy:

I make decisions by …

(1) Leveraging my knowledge & experiences, researching new ideas, and listening to feedback from all who are impacted.

(2) Asking questions & considering the most marginalized community members.

(3) Getting creative and considering innovative & unconventional options. 

I believe …

(1) In being transparent about my feelings and actions, including owning up to my mistakes & lessons learned.

(2) In collaboration & empowering each other so that we’ll become stronger as a collective & as individuals.

(3) We should be asking tough questions & calling out inequities, even when it's uncomfortable.

(4) Through small daily actions, we will influence broad long-term outcomes.

My leadership liberates others by …

(1) Providing a space for marketers & business owners to make mistakes, learn, and grow.

(2) Supporting the growth of business revenue & personal profits.

(3) Changing the landscape of marketing so all feel seen, supported, and respected through the buying process.

Marketers are trendsetters with platforms and influence. By leading the charge with the way we ethically represent our brands, we can help spark a more inclusive & accessible future into existence. That’s Just Marketing®.

💕

Whether you’re leading a team, a classroom, or a solo business…
You are a leader.

And you get to define what leadership looks like - on your own terms.

Take a moment: How would you finish these sentences?

I make decisions by...
I believe...
My leadership liberates others by...

Drop yours in the comments or journal it out. There’s no wrong answer - just truth.

Title: ‘Leadership Philosophy’ on a purple and pink gradient. A smartphone frame displays Meg with pink and purple hair sitting outdoors with a laptop covered in stickers. Their shirt reads “People > Profit.” On the right are three speech bubbles: 'I make decisions by…' 'I believe…' and 'My leadership liberates others by…'
At its heart, marketing is about connection. And l At its heart, marketing is about connection. And language sits right at the center of every connection we make with the people we hope to serve.

When we slow down and notice whose voices we center, we can start building brands that reflect the world we want to live in: one where multilingual, multicultural, and neurodiverse communities are welcomed from the very beginning.

If that feels like a big goal, here's the encouraging part. Language justice is an ongoing practice, and you get to begin at your current capacity. A few low-lift places to start:

– Add captions and transcripts to your videos, in more than one language if you can

– Translate one key page, like your homepage, booking page, or lead magnet

– Poll your community about the languages they speak at home and whether multilingual content would help them

– Choose plain, clear language that works well for neurodivergent readers, multilingual audiences, and translation tools

Pick one and let it be enough for now. A single thoughtful change creates more impact than a dozen performative gestures, and each step makes it more likely someone feels seen and respected by your brand.

You can move toward language justice with the skills you have today. Curiosity and a willingness to learn will carry you a long way.

Find more small, sustainable shifts at MegBrunson.com/language-justice 

Which of these shifts feels most doable for you this month? 
Tell me in the comments, and I'll cheer you on!

ID: Large handwritten-style text on a purple-to-magenta gradient reads 'Language is a Justice Issue, and a Relationship Tool,' with the Just Marketing logo centered below.

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #EthicalBusiness #MarketingWithPurpose #MarketingWithImpact #DEI #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD
Google Translate can help you get the gist of some Google Translate can help you get the gist of something… and when your message really matters, you'll want people who live in the languages and cultures you hope to honor.

Hiring a translator or interpreter works best when you approach it as a relationship grounded in shared values and clear communication. Here are four ways to do that ethically:

1. Hire values-aligned professionals
Look for people who understand your audience and your mission. Experience in marketing or your industry is a big plus. Prioritize the person who gets what you're trying to say and knows how to say it in a way that resonates culturally.

2. Pay fairly and credit contributors
Language work is skilled labor. Translators adapt tone, catch cultural missteps, and often keep you from saying something unintentionally harmful. Compensate them accordingly, and give credit when their work shapes your content.

3. Co-create instead of extract
Invite collaboration from the start with questions like:
– Does this phrase translate well?
– Would this example resonate with your community?
That kind of conversation turns a technically correct translation into one that feels emotionally and culturally right.

4. Expand your definition of "language access"
Language justice includes people who communicate nonverbally or process language differently. Consider ASL interpreters for live events and videos, accurate captions and transcripts (auto-captions miss a lot), alt text and image descriptions, and plain language for neurodivergent readers.

Learn more about ethical translation and inclusive messaging: MegBrunson.com/language-justice 

Have you worked with a translator, interpreter, or language consultant? 
Share what made the collaboration great, or tag someone you'd recommend!

ID: Title, 'Working with Translators, Interpreters, and Creators Ethically.' 4 numbered boxes: hire values-aligned professionals, pay fairly and credit contributors, co-create instead of extract, and expand your definition of 'language access.'
According to the U.S. Census Bureau, about 20% of According to the U.S. Census Bureau, about 20% of people in the U.S. speak a language other than English at home. Zoom out to a global audience and that number climbs dramatically.

Still, much of the online business world treats English as the default. When your marketing only shows up in English, your reach shrinks, even when your services are technically open to anyone.

Language shapes how we process information and whether we feel welcomed or shut out. For some people, English is a second or third language. For others, it carries memories of exclusion in schools, healthcare, and other systems that were supposed to serve them. And for many neurodivergent readers, even "simple" English content can feel dense and hard to follow.

When we treat language as a bridge, we open the door to people who've been left outside the "ideal client" box for far too long.

Here's a quick self-check for your own marketing:
– Do I know which languages my audience speaks or prefers?
– Have I tested whether my message stays clear in translation?
– Would someone using a screen reader or translation app understand my offer?
– Is my writing as plain and direct as it could be?

Centering access starts with asking better questions. From there, you can build marketing that meets people where they are, one thoughtful change at a time.

Explore more ways to make your messaging accessible: MegBrunson.com/language-justice

What languages are spoken in your home or in the communities you serve?

ID: Title, 'Language as Access,' an illustrated smiling mouth has speech bubbles reading 'Annyeong' in Korean, 'Hello,' and 'Bonjour.' The Just Marketing logo appears at bottom right, with text below reading 'Not Everyone Speaks (or Thinks in) English.'

#JustMarketing #EquityForAll #EquityCenteredBusiness #DiversityInMarketing #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #EthicalBusiness #MarketingWithPurpose #MarketingWithImpact #DEI #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD
Most online marketing defaults to English and assu Most online marketing defaults to English and assumes everyone shares the same cultural context. 

That default feels efficient, and it also quietly shrinks the room. 

Multilingual folks, immigrant communities, Deaf audiences, and neurodivergent readers often end up outside messages that were supposedly meant for everyone.

Language justice starts with a simple question: who gets left out of our message? 
Then comes the more hopeful follow-up: how do we invite them back in?

Here's a quick example. Say you're a coach who helps clients "get off the hamster wheel." Plenty of U.S. English speakers will nod along. For someone outside that cultural context, or someone reading through a translation app, the phrase might land as pure confusion. 

"Break free from the cycle of burnout" carries the same meaning to far more people.

Words carry culture, humor, tone, and emotion, so a literal translation only gets you partway there. 

Localization and transcreation help your message arrive with the meaning you intended.

Start small. 
Swapping one idiom for clearer language is a real step toward more inclusive marketing, and it makes your content easier for everyone to read.

The blog walks through:
– Why language is an access issue
– How cultural nuance shapes the way your message lands
– How to work with translators and interpreters ethically
– Small, sustainable shifts you can make right away

Read more: MegBrunson.com/language-justice 

What's a phrase or idiom you use often that might not translate well? 
Let's brainstorm clearer alternatives together.

ID: Title, 'Language Justice in Marketing,' an illustrated globe surrounded by speech bubbles greeting in different languages: 'Ni Hao' in Chinese, 'Hola,' 'Hello,' Arabic script, and 'Namaste' in Hindi. Italic text below asks 'How Inclusive is Your Messaging?' against a soft pastel gradient.

#JustMarketing #EquityCenteredBusiness #DiversityInMarketing #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #MarketingWithPurpose #MarketingWithImpact
You’re the visionary. You shouldn’t have to be the You’re the visionary.
You shouldn’t have to be the marketing department, too.

Erica came to me with two businesses and one goal: grow without burning out, and she got:
– Real results
– Clear strategy
– No extra work dumped on her lap

Just Marketing® is about collaboration that respects your capacity.
Strategy that doesn’t rely on hustle.
Support that feels good.

You don’t need to do it all alone.
You just need a plan (and a partner) that actually works.

Ready to grow your biz without burnout?

Let’s chat!

ID: Testimonial: ‘We’ve used Meg's marketing services for two businesses over a couple years and she did a fantastic job. She's laid back. She listens. And she doesn't add more work to my plate to get the job done. We had great results and would definitely recommend her to a small business looking for growth!’ A small circular photo and text, ‘Erica 'Poindexter' Gunderson recommends Meg Brunson.’

 #JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarkeitng #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
Ever rolled a suitcase down a curb cut? You can t Ever rolled a suitcase down a curb cut? 
You can thank disability activists for that!

In the early 1970s, Michael Pachovas and a few friends poured their own cement ramp onto a Berkeley curb. Berkeley installed its first official curb cut in 1972, and before long, parents with strollers and travelers with luggage were heading straight for them too.

PolicyLink CEO Angela Glover Blackwell later named this the curb-cut effect: when you design for people who’ve been left out, everyone benefits.

Marketing follows the same pattern. 

Most content gets built for an imagined “average” person who sees every image, hears every video, and scrolls at top speed. 

That person is mostly a myth. 

When you start with the folks at the edges of the bell curve, like disabled and neurodivergent people, your content gets clearer for your whole audience.

Designing for the edges sits at the heart of the accessibility pillar of Just Marketing®. 

The blog covers eight marketing curb cuts you can start using today: MegBrunson.com/design-for-the-edges 

What’s an accessibility practice you started for one reason that ended up helping way more people than you expected?

ID: Just Marketing logo above the title ‘Design for the Edges,’ with ‘Design’ in purple-to-magenta script and ‘Edges’ in bold magenta. Two curved arrows point from ‘Edges’ down to both tails of a bell curve filled with rows of gray person icons. Icons in the outer edges are shaded magenta, highlighting people at the margins. Pastel gradient background.

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
You fold one load of marketing content… … and some You fold one load of marketing content…
… and somehow 3 more are waiting in your inbox.

Blog post.
Instagram carousel.
Email newsletter.

…Oh wait. Now the algorithm wants video again?

Tell me why marketing feels like digital laundry.

You finally get “caught up,” and then…
– You launch something new
– The season shifts
– You pivot your offer
– Or let’s be honest… you’re just tired

And suddenly your content pile has become Mt. Overwhelm.

Listen, you’re not doing anything wrong.
Marketing really is never-ending.
But that doesn’t mean you have to do it all yourself.

I work with entrepreneurs who are ready to stop guessing.

Who want structure that still leaves room for creativity.

Who are done with the hustle and want a system that works with their brain and bandwidth.

Whether you need a full strategy, ongoing support, or someone to hand you the calendar so you just show up and press post…
I’ve got you.

Let’s talk → YourMarketingPerson.co 
(or DM me!)

Or if you’re the DIY type: Check out the Content Marketing Membership - it was literally made for this kind of thing: ContentMarketingMembership.com 

ID: A circular graphic with laundry-related icons, including a washing machine, basket, gloves, spray bottle, ironing board, hanger, shirt, iron, clothespin, and wash basin surrounded by soap bubbles. Center text reads: ‘Do you ever feel like… marketing is constant digital laundry?’ The words ‘marketing,’ ‘constant,’ and ‘digital’ are emphasized in different fonts and colors.

 #JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
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