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FAB (Features–Advantages–Benefits): How to Center People, Not Profit, in Your Copy

If you’ve spent any time around conversion copywriting, you’ve probably met FAB. It stands for Features, Advantages, Benefits – a classic framework designed to move your messaging from “here’s what it is” to “here’s why you care.”

And, it does work. FAB helps us translate what we offer into real-life relevance for our audience. Instead of listing dry product specs or service details, we start highlighting what people actually gain.

Take this example:
Feature: A 6-week coaching program
Advantage: You’ll get structured support each week
Benefit: You’ll finally follow through without burning out

Nice, right? Clear. Concise. And relatable.

But here’s the thing: traditional marketing stops there. The framework assumes every benefit should appeal to personal gain – productivity, profit, status, ease. And when that’s the only goal, it can quietly reinforce extractive patterns and leave justice, accessibility, and community impact out of the picture.

So in this post, we’re digging into the FAB framework with a Just Marketing® lens:

  • What makes it work
  • Where it can go sideways
  • And how to flip the script so your copy supports people and collective progress

Let’s make FAB more ethical – and more fabulous.

Breaking Down FAB: What It Is & Why It Works

FAB is a go-to framework in the copywriting world because it helps shift focus from the thing you’re selling to the reason someone might want it. It’s about translating features into outcomes, helping your audience see themselves in your offer.

Let’s break it down:

  • Feature – What your offer is or includes.

Think: the nuts and bolts. Tangible details like “6 weekly calls,” “lifetime access,” or “custom templates.”

  • Advantage – What the feature does for the user.

This is where you connect the dots: “Weekly calls mean you have consistent, structured support.”

  • Benefit – Why it matters.

Here’s where the emotional resonance comes in: “So you can follow through on your goals without burning out.”

Text: ‘Copywriting Framework #3: FAB.’ A bulleted list on the left reads ‘Features, Advantages, and Benefits.’ On the right is a stylized yellow lightbulb with a purple upward arrow inside. The background is a soft peach gradient.

This framework works because it helps your audience understand how your offer fits into their life. It’s clear. It’s structured. And when done well, it makes your copy feel less salesy and more supportive.

In short: FAB helps you move from “Here’s what I do” → “Here’s how it helps.”

But just because something works, doesn’t mean it works for everyone. And that’s where we start to unpack things…

What’s Problematic About FAB (from a Just Marketing® Lens)

FAB has its strengths – but like many traditional marketing tools, it wasn’t designed with ethics, inclusion, or accessibility in mind. When we use it uncritically, it can end up reinforcing some pretty harmful dynamics.

Text: ‘What’s Problematic About FAB?’ Three numbered, color-coded bars list critiques: 1 - It centers personal gain above all else, 2 - It can overpromise or oversimplify, and 3 - It ignores collective or systemic impact. The Just Marketing logo appears at the bottom on a soft peach gradient background.

Here’s what gets sticky:

1. It Centers Personal Gain Above All Else

FAB is often used to answer the question, “What’s in it for me?”

And while that’s not inherently bad, it can become a problem when personal gain is the only focus. This kind of messaging can unintentionally promote individualism, competition, and even entitlement.

Instead of: “Sign up now to get ahead!”
Try: “Join us in creating more accessible, sustainable systems.”

In a justice-centered business, we want to inspire action without centering extraction or self-interest as the primary motivator.

2. It Can Overpromise or Oversimplify

FAB is great at making things sound appealing. But when we’re too benefit-heavy, there’s a risk of making promises that gloss over nuance – especially when talking to folks who’ve been burned by hustle culture, neurotypical productivity expectations, or predatory marketing.

“You’ll double your revenue by working less!” That’s a red flag. That kind of messaging can be manipulative – and it’s rarely one-size-fits-all.

We need to be especially mindful of the power dynamics at play. Benefits that feel exciting to one person might feel exclusionary or misleading to another.

3. It Ignores Collective or Systemic Impact

Most FAB copy stops at “Here’s how YOU win.” But for values-led buyers, that’s not enough. They want to know:

  • Who else benefits from this offer?
  • How does this support equity, sustainability, or community?
  • Am I contributing to something bigger than my own success?

Instead of: “You’ll finally reach your goals.”
Try: “You’ll reach your goals while helping dismantle systems that keep others out.”

FAB can feel shallow if we don’t expand it to reflect a more holistic understanding of impact. And that’s where our ethical rewrite begins.

The Just Marketing® Alternative: Expanding the “B” in FAB

Here’s the good news: FAB itself isn’t the problem. It’s how we use it.

When you apply it with awareness and integrity, it can absolutely align with ethical, inclusive, and people-centered marketing.

The key? Redefine what “benefit” means.

Text: ‘Copywriting Framework #3: FAB.’ Three numbered guidance blocks appear below: 1 - Keep features and advantages clear, concrete, and accessible, 2 - Expand the definition of ‘benefit’, 3 - Add ethical transparency. The Just Marketing logo sits at the top on a soft peach gradient background.

Traditionally, benefits are all about personal gain – more money, less stress, better results. But Just Marketing® expands the “B” to include collective and ethical impact.

Let’s reimagine it:

  • Feature: What you’re offering (the structure, service, or resource)
  • Advantage: How it helps your client on a practical level
  • Benefit: How it supports human, community, and systemic well-being

In other words, your benefits don’t have to stop at “you.”

A side-by-side comparison of ‘Copywriting Framework #3.’ On the left, ‘FAB’ is defined as ‘Features, Advantages, Benefits.’ An arrow points to the right panel with the Just Marketing logo, where ‘FAB’ remains but the final bullet expands to ‘Benefits: Why it matters to you, your community, and the world.’ A soft peach gradient background.

They can also reflect values, justice, and sustainability – the ripple effect your offer creates.

How to Write FAB the Just Marketing® Way

1. Keep Features and Advantages Clear, Concrete, and Accessible

  • Avoid jargon or insider language.
  • Use plain, inclusive language so everyone can understand what you offer.
  • Make sure accessibility is built in, not an afterthought.

Example: “Six weekly coaching sessions with live captions and replays available for flexible, accessible participation.”

2. Expand the Definition of “Benefit”

Instead of focusing only on what the buyer gets, consider:

  • How does this offer align with shared values?
  • What kind of world does this purchase help create?
  • How does it contribute to equity, accessibility, or sustainability?

Example: “You’ll develop a marketing strategy that honors your capacity – and contributes to a business ecosystem built on justice, not hustle.”

3. Add Ethical Transparency

People feel more connected when you share your values and practices openly.

Example:

  • “A portion of each enrollment supports scholarships for underrepresented founders.”
  • “We use inclusive design principles to make this program accessible to diverse learning styles.”

That’s the kind of benefit that builds trust and drives meaningful action.

Quick Formula: FAB, but Make It Ethical

  • Feature: What it is
  • Advantage: How it helps
  • Benefit: Why it matters – to you, your community, and the world

Final Thoughts: People Over Profit, Always

FAB is a solid framework – and when we use it with care, it can absolutely support ethical, inclusive messaging. But we’ve got to stay mindful of the why behind the how.

Text: ‘Stay mindful of the why behind the how.’ With ‘mindful,’ ‘why,’ and ‘how’ emphasized in purple script. The message sits inside a rounded lavender speech-bubble shape with small star accents, centered on a soft peach gradient background. The Just Marketing logo appears at the bottom.

When we center people over profit, benefits become more than just shiny promises.They become reflections of our values. Our commitment to justice. Our desire to build something bigger than just a bottom line.

So the next time you sit down to write copy, don’t just ask, “What’s in it for them?”

Ask, “What kind of impact will this create – for them, and beyond?”

That’s how we make our marketing truly FAB – fabulous and future-focused.

Let’s keep this conversation going.

If this resonated with you, here are a few ways to stay connected:

  • Follow me on LinkedIn and Instagram for more real talk on ethical marketing, ADHD-friendly business tips, and behind-the-scenes of Just Marketing® in action.
  • Join my email list to get content like this delivered in a low-pressure, neurodivergent-friendly way.
  • Curious about working together? Learn more here and see if we’re a good fit.

No urgency. No pressure. Just an open door.

Categories: All Categories, Just Marketing®

Tags: Accessible Marketing, Blogging Strategy, Core Content, Ethical Marketing, Promotional Content, Values-Aligned Promotions

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About Meg Brunson

Online marketing authority and former Facebook employee Meg Brunson combines their mission to build a more accessible and inclusive world, with their expertise in the digital marketing space.

Meg is on a mission to disrupt the status quo of marketing so that financial success is the byproduct of a genuine commitment to justice, rather than an end goal in itself.

Through Meg’s signature approach, Just Marketing®, businesses are implementing ethical, inclusive, and accessible marketing campaigns that make a positive impact on society and their bottom line, creating a virtuous cycle where profitability and responsible practices reinforce each other.

Meg is a professional speaker, children’s book author, host of the Just Marketing® podcasts, CMO of BetterCEO.app and CEO of Just Marketing®.

Follow me on Instagram @theMegBrunson
Manageable - not stressful. That's the vibe we're Manageable - not stressful.

That's the vibe we're going for over here - and Michelle said it better than I ever could.

Marketing can feel this way. Let me show you…

Comment, DM, or learn more at YourMarketingPerson.co 

ID: A testimonial from Michelle T. reads: 'Meg brings together creativity, strategy, organization, and follow-through in a way that makes marketing feel manageable instead of stressful. I recommend her to any business looking for a skilled, values-aligned marketing partner.' Michelle is smiling in the background. YourMarketingPerson.co

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
Here are five ways to shift your marketing toward Here are five ways to shift your marketing toward messaging that's genuinely empowering, trust-building, and consent-based:

1. Affirm Without Inflating
There's a big difference between "You're a total rockstar who was BORN for this transformation!" and "If you've been looking for support that aligns with your values, this might be it." One tells people who they are. The other meets them where they actually are.

2. Center Autonomy and Consent
Instead of telling your audience they're ready, invite them to decide for themselves. "You know yourself best. If this feels like a fit, I'd love to support you."

3. Empower Without Pressure
Encouragement that says "your work matters whether you buy from me or not" builds genuine trust. 

4. Honor Neurodiversity + Emotional Safety
Not everyone responds well to high-emotion, high-intensity language - choose calm and clear over hype and overwhelm. 

5. Let the Value Speak for Itself
Share real benefits. Tell honest stories. Trust that the right-fit clients will recognize themselves in your words -  not because you told them they were "destined" for it, but because they genuinely felt seen and respected.

These suggestions are not just "nicer" marketing. They're smarter marketing. They build the kind of relationships that lead to referrals, retention, and a reputation you're actually proud of.

And isn't that the whole point?

I share more at: MegBrunson.com/love-bombing

Which of these five shifts feels most relevant to where you are right now?

ID: 'Instead of Love Bombing,' five numbered alternatives are listed: 1) 'Affirm Without Inflating,' 2) 'Center Autonomy and Consent,' 3) 'Empower Without Pressure,' 4) 'Honor Neurodiversity and Emotional Safety,' and 5) 'Let the Value Speak for Itself.' Watercolor hearts in shades of pink and red.

#JustMarketing #EquityForAll #EquityCenteredBusiness #EthicalMarketing #OnlineBusinessMarketing #EthicalBusiness #MarketingWithADHD #ContentMarketing #ContentMarketingMembership #WeeklySocialContent #a11y #ContentStrategy #InclusiveMarketing #AccessibleMarketing #ContentCreation
Struggling to establish your authority and credibi Struggling to establish your authority and credibility online?
An inconsistent online presence might be the culprit.

Symptoms include:
– Sporadic posting
– Unclear branding
– Disjointed messaging

These issues can significantly impact your authority and credibility, leading to missed opportunities for networking, collaboration, and growth.

You’re not broken.
Your systems just weren’t built for you.

You need a system - designed to support neurodivergent brains and values-led business owners - that meets you where you’re at.

Including:
 – A flexible monthly content calendar
 – Ethical, inclusive, customizable prompts
 – Built-in ways to repurpose content so you’re not starting from scratch

Learn more: ContentMarketingMembership.com

ID: A paper that looks like a doctor's prescription pad. Diagnosis is inconsistency. The prescription is for the Content Marketing Membership. Background is light pink with dark pink crosses, a medical theme.

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Love bombing in marketing isn't just "a little cri Love bombing in marketing isn't just "a little cringe" - it's actually harmful.

A lot of this language gets passed down through traditional sales training as "high-vibe" or "empowering." But when we look closer? The impact tells a different story.

1. Flooding someone with praise to trigger a buying decision isn't connection, it's coercion. Even when the words sound kind, if the goal is to override someone's boundaries and get them to say yes before they're ready? That's manipulation. Full stop.

2. For people who've experienced emotionally manipulative or abusive relationships, love bombing in marketing doesn't just feel uncomfortable, it can be genuinely triggering. It mirrors the same dynamics they've already had to survive.

3. When someone realizes all that validation was just a setup for a pitch, the trust evaporates. And trust is the entire foundation of sustainable, values-aligned client relationships.

Short-term conversions built on manipulation don't grow businesses. They burn bridges.

This isn't about shame - it's about awareness and the willingness to do better.

Your audience doesn't need to be love-bombed into trusting you. 

When your marketing is honest, clear, and genuinely respectful, the right-fit people will find you… and they'll stay.

Read the blog - MegBrunson.com/love-bombing - It covers all of this plus what to do instead of love bombing in your copy.

Which of these three impacts surprised you most?

ID: 'Love Bombing is problematic.' Three broken heart emojis mark the reasons: 'Emotionally Manipulative,' 'Not Trauma-Informed,' and 'Undermines Trust.' The Just Marketing logo appears at the bottom on a light gray background bordered by shiny purple fabric hearts.

#JustMarketing #EquityForAll #MarketingWithHeart #EquityCenteredBusiness #DiversityEquityInclusion #EthicalMarketing #OnlineBusinessMarketing #EthicalBusiness #OnlineMarketingTips #DEI #MarketingWithADHD #ContentMarketing #ContentMarketingMembership #WeeklySocialContent #a11y #InclusiveMarketing #AccessibleMarketing #SocialMediaForAll #ContentCreation
Love bombing is designed to trigger an emotional r Love bombing is designed to trigger an emotional response. 

It floods your nervous system with validation, and then attaches those feelings to a buying decision. So by the time you're reaching for your wallet, it doesn't feel like pressure… it feels like clarity.
But it's not clarity. 

It's a manufactured moment of emotional intensity.

And for folks who've navigated burnout, rejection sensitivity, or trauma… emotionally manipulative marketing doesn't just feel bad - it can cause real harm by mirroring dynamics they've already had to fight their way out of.

Just Marketing® exists because I believe marketing can be better. 

More actually-kind… not performatively kind.

You deserve marketing that respects your autonomy enough to let you decide if something is a fit -  without being emotionally maneuvered into it.

Read more on the topic: MegBrunson.com/love-bombing

What's your gut reaction to love bombing in marketing? 
I'd love to hear your thoughts in the comments.

ID: 'Love Bombing isn't about seeing someone's potential, it's about using praise to pressure them into action.' The Just Marketing logo appears below the text, displayed inside a white decorative lace doily frame on a pink background patterned with hand-drawn hearts.

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Love bombing in marketing isn't always obvious. Love bombing in marketing isn't always obvious. 

It doesn't always look like a pushy sales bro screaming "LIMITED TIME OFFER.” 

Sometimes it shows up softly - wrapped in spiritual language, coated in empowerment rhetoric, or disguised as a coach who really believes in you.

Here's what to watch for:
– Language that tells you who you are rather than inviting you to reflect 
– Compliments that seem designed to make you feel obligated to say yes 
– Praise that shows up right before (or during) a pitch

The goal of ethical, Just Marketing® isn't to strip the warmth out of your messaging. It's to make sure the warmth is real - rooted in genuine care, not conversion tactics.

Your audience can feel the difference. And the ones you actually want to work with? They're looking for someone they can trust - not someone who makes them feel temporarily amazing and then asks for their credit card.

Real connection doesn't need to manufacture emotional dependency. It builds naturally, over time, through honesty and respect. 

Want to understand love bombing in marketing more deeply - including why it's especially problematic for neurodiverse and trauma-impacted communities? 

Read about it: MegBrunson.com/love-bombing

And then come back here and tell me: has any of this show up in marketing you've encountered recently?

ID: 'Love Bombing' is defined through three overlapping hearts labeled 'excessive praise,' 'inflated compliments,' and 'positive attention,' followed by the phrase '...used to create emotional dependency or fast-track trust.' The Just Marketing logo appears at the bottom on a white background scattered with pink hearts.

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You may have heard of “love bombing” in the contex You may have heard of “love bombing” in the context of toxic relationships, but it shows up in marketing too.

Love bombing in marketing is when brands flood you with over-the-top praise, inflated compliments, and feel-good validation... all designed to fast-track your trust and nudge you toward a "yes" before you're actually ready.

It sounds like:
– "You're clearly meant for more - don't waste your potential by saying no."
– "I only work with soul-aligned visionaries, and I just KNOW that's you."
– "You're so ready for the next level. Why wait?"

A lot of marketers aren't doing this on purpose. It gets taught as "high-vibe connection" in traditional sales spaces. But good intentions don't cancel out harmful impact.

And for neurodiverse folks, people navigating burnout, or anyone with a history of emotionally manipulative relationships… This kind of language can be genuinely triggering, not just uncomfortable.

Your audience deserves to feel seen and respected -  not love-bombed into a buying decision.

Read more: MegBrunson.com/love-bombing 

And I want to hear from you: Have you ever noticed love bombing in marketing… either in someone else's content or (no judgment!) in your own?

ID: 'Love Bombing: Over-the-Top Praise Isn't as Kind as It Seems.' A cartoon pink bomb with a red heart and a sparkling lit fuse sits in front of a glowing white heart outline on a pastel pink and purple gradient background with sparkles.

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When we talk about the EIEIO Marketing Framework - When we talk about the EIEIO Marketing Framework - a lot of people think Engage and Interact sound like the same thing, but they're not - and understanding the difference can really change how you approach your time on social media.

* Engaging your ideal audience is about showing up for the people you want to serve (your ideal clients).

* Interacting with relevant accounts is about showing up alongside the people who influence, serve, or exist in the same ecosystem as your ideal clients.

When building your interaction list, consider:
-- Complementary service providers who serve the same audience
-- Thought leaders or educators your ideal clients follow and trust
-- Organizations or communities your ideal clients are part of
-- Potential collaborators, podcast hosts, or referral partners
-- Accounts that are already creating content your ideal clients love

When you interact consistently with these accounts - a few things start to happen:
-- Their audience sees your name. Repeatedly. In a positive context.
-- The account owner notices you. Relationships form. Collaborations become possible.
-- You become part of a larger ecosystem, rather than a lone voice posting into the void.

The more genuinely you support others in your ecosystem, the more you become a recognized, trusted presence in the spaces your ideal clients already inhabit. That’s visibility through community. And when we lift each other up, everyone benefits.

Your Challenge This Week:
Identify 3-5 accounts in your ecosystem that you're not currently interacting with regularly. Follow them, and engage with their content authentically. The relationships you build through consistent interaction often turn into collaborations, referrals, and friendships you didn't see coming. Show up with no agenda and see what grows!

Comment or DM:
Has "Interact" been on your radar, or is this a missing piece for you?

ID: Meg is smiling with long pink hair wearing a black tank top with pink lettering reading 'Angry Liberal Feminist Killjoy.' Their arm is covered in colorful tattoos. They accessorize with rainbow bracelets. Trees and urban buildings are visible behind them.
Credentials aren't the villain. I want to be real Credentials aren't the villain.

I want to be really clear about that because this conversation can feel uncomfortable, especially if you've worked hard for your experience, your certifications, and your results.

You should share those things. Your audience deserves to know you know your stuff.

But there's a difference between building genuine credibility and performing authority in a way that manipulates, excludes, or overwhelms the people you're trying to serve.

So let's make it practical. Here's the swap:

1. Instead of leading with extreme, cherry-picked success stories... Try sharing client transformations with honest context -  who it worked for, how, and why.

2. Instead of inflated claims designed to impress... Try transparency about your actual journey, including the learning edges.

3. Instead of hype-heavy messaging that creates urgency and pressure... Try relatable stories that help your audience see themselves in your work.

These aren't just "nicer" ways to market. They're more effective -  because they build the kind of trust that actually converts, without leaving people feeling manipulated or excluded after the fact.

Read more: MegBrunson.com/authority-bias

Which of these three swaps feels most relevant to where you are right now in your marketing?

ID: 'Authority is not the problem... it's how we use it that deserves our attention.' Three pairs of thumbs-down and thumbs-up labels contrast approaches: 'extreme examples of success v. client transformations with context,' 'inflated claims v. transparency about your journey,' and 'hype-heavy messaging v. relatable stories.'

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Growth doesn't have to come at the cost of your me Growth doesn't have to come at the cost of your mental health or your bandwidth. 

The right marketing support should help you expand your capacity, not drain it.

If you're ready for results that feel good and work well, I'd love to connect. 

Comment, DM, or learn more at YourMarketingPerson.co

ID: A testimonial from Michelle T. reads: 'Bringing Meg on was one of the best decisions I made... I doubled my group class offerings and increased demand for 1:1 sessions, while feeling less overwhelmed by marketing.' Michelle is smiling and kneeling outdoors with three dogs beside her. YourMarketingPerson.co

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Name-dropping. Revenue flexing. Credential overloa Name-dropping.
Revenue flexing.
Credential overloading.

We've been taught this is what authority looks like… But a lot of it is just authority bias - a psychological shortcut that nudges people to trust you before you've actually earned it.

And when those signals are inflated or inaccessible? 

It's not just manipulative. It quietly tells entire communities of entrepreneurs that their expertise doesn't count.

Prestigious degrees, elite networks, and revenue milestones aren't equally accessible to everyone. 

Neurodivergent entrepreneurs, BIPOC business owners, disabled creatives -  many hold deep, hard-earned expertise that simply doesn't look flashy on a bio. 

When we only recognize authority in one narrow, traditional form, we're quietly telling everyone else their experience doesn't count.

It does. 

I’m unpacking how authority bias shows up in marketing -  and what the Just Marketing® alternative looks like on the blog…

Check it out and let me know what resonates: MegBrunson.com/authority-bias

Which of these four tactics bothers you the most when you see it in someone's marketing?

ID: 'Authority Bias: A psychological shortcut that makes people more likely to believe or buy from someone who seems like an expert.' Four items follow: 'Name-dropping big brands,' 'Overloading bios with degrees, certifications, or awards,' 'Highlighting revenue milestones,' and 'Sharing cherry-picked client wins.' The Just Marketing logo appears on a pink to purple gradient background.

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If you’re building a business while also unlearnin If you’re building a business while also unlearning perfectionism, healing from burnout, or navigating a neurodivergent brain - this is your reminder:

~ Rest is not failure.
~ Pausing is not quitting.
~ You are still making progress, even when you slow down.

Just Marketing® isn’t about pushing through at all costs.

It’s about creating systems that work with your energy, your values, and your capacity.

So if you’re tired today, rest. 
The work will still be here. 
And so will your impact.

ID: Text over an image of a rumpled bed with pillows, tinted with a pink and purple gradient. The text reads: ‘she believed she could, but she was tired, so she rested. ...and you know what? the world went on and it was okay. she will try again tomorrow.'

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