Meg Brunson

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Drip Pricing: The Sneaky Sales Trick That’s Costing Your Audience More Than Money

You’ve probably seen it before…

A flashy ad promises a plane ticket for just $49. You get excited, click “book now,” and start dreaming about ocean breezes – only to watch the price drip higher with every click.

Want to choose your seat? That’s extra.
Need a carry-on? More $$$.
Want to breathe on the plane? Kidding… kinda.

By the time you hit “purchase,” that $49 ticket has mysteriously turned into $198 – and you’re left wondering if you’ve been scammed, or just suck at reading fine print.

That, my friend, is drip pricing.

The gist: Drip pricing is a tactic where a business advertises a low base price, then reveals extra fees and add-ons step by step during checkout. It leans on commitment bias and sunk cost to keep buyers moving. Ethical pricing shares the full cost upfront and labels every add-on as clearly optional.

Part of the Psychological Pricing & Sales Tricks guide.

And while it’s most obvious in industries like travel or ticketing, this sneaky tactic has crept into the online business space too – especially among service providers and course creators.

Table of Contents

  1. What Is Drip Pricing, Anyway?
  2. Why Is Drip Pricing Harmful?
  3. What Does Drip Pricing Look Like in Online Business?
  4. Just Marketing® Alternatives to Drip Pricing
  5. Transparency Builds Trust  –  and Sales
  6. Reflection for Ethical Entrepreneurs
  7. TL;DR – Drip Pricing in a Nutshell
  8. Let’s Rethink Sales Together
  9. FAQs

If you want your clients to feel empowered (not tricked) at checkout, keep reading. We’re about to make pricing more transparent, ADHD-friendly, and aligned with your big-hearted mission.

What Is Drip Pricing, Anyway?

Drip pricing is exactly what it sounds like: the full cost of a product or service gets revealed little by little – or dripped out – during the buying process.

Title: ‘What is Drip Pricing?’ 1 - Starts with a super appealing base price. 2 - As they move through checkout, extra costs like processing fees, upgrade charges, ‘essential’ add-ons, and surprise subscriptions begin to appear. 3 - By the final step, the total is much higher than expected. A note adds: ‘that low starting price was never really available. It was a psychological bait-and-switch.’

It starts with a super appealing base price – the kind that makes people say “Ooooh, I can totally afford that!” Then, as they move through checkout, the extra costs start showing up:

  • Processing fees
  • Upgrade charges
  • “Essential” add-ons
  • Surprise subscriptions

By the time the buyer reaches the final step, the total is way higher than they expected.

And here’s the kicker: that low starting price was never really available. It was a psychological bait-and-switch.

Why It Works (Even Though It Shouldn’t)

Drip pricing plays on a few mental shortcuts (aka cognitive biases) that our brains love:

  • Commitment bias: Once we’ve started a process, we’re more likely to finish it – even if the terms change.
  • Sunk cost fallacy: “Well, I’ve already spent time filling this out… might as well pay.”
  • Anchoring: That low starting price becomes our mental benchmark, even if it was never real.

In short? Drip pricing hacks our brains. And not in a good way.

Why That’s a Problem

This kind of pricing strategy doesn’t just feel shady – it erodes trust. It creates confusion, frustration, and a sense of being misled. And for people who are:

  • Neurodivergent
  • Managing chronic stress or decision fatigue
  • Budget-conscious or financially marginalized

…it can be especially overwhelming or even exploitative.

As ethical entrepreneurs, we have to ask:

Are we using tactics that empower our audience – or manipulate them?

(If your stomach dropped a little, don’t worry – this post is about learning and growing, not shaming.)

Why Is Drip Pricing Harmful?

Sure, drip pricing might help close short-term sales – but at what cost?

Title: ‘Drip Pricing is a Problem.’ Subtitle: ‘Especially for Values-Driven Brands’. Three key issues: ‘It Breaks Trust, It Increases Cognitive Load, and It Disproportionately Affects Marginalized Audiences’, each marked with a pink prohibition symbol. The background features a soft blue and pink galaxy-like gradient, with the Just Marketing logo at the bottom.

It Breaks Trust

When people feel tricked by the final price, it leaves a bad taste in their mouth – no matter how great your product or service is.

They may still buy, but they’re more likely to:

  • Second guess their decision
  • Feel resentful (even if they don’t say it out loud)
  • Avoid buying from you again

And in a relationship-based business, trust is everything.

Your audience should feel confident that what they see is what they’ll get – not like they’re walking through a pricing funhouse where the mirrors lie.

It Increases Cognitive Load

Drip pricing puts more mental work on your buyer – especially when they have to stop and calculate:

  • “Do I need this extra feature?”
  • “Is this still a good deal?”
  • “Wait… how much is this actually going to cost me?”

For neurodivergent folks (hello, ADHD paralysis), this can be exhausting.

Instead of creating a smooth, empowering experience, you’ve created decision fatigue and uncertainty.

It Disproportionately Affects Marginalized Audiences

Drip pricing doesn’t impact everyone equally.

People who are:

  • On a tight budget
  • Managing disability or chronic illness
  • Navigating language barriers
  • Limited in time, energy, or executive functioning

…are more likely to be negatively impacted. They may not have the resources (or spoons) to decode your pricing puzzle – and they shouldn’t have to.

When we talk about making marketing accessible, inclusive, and values-aligned, this is what we mean:

Clear, honest pricing is not just good ethics – it’s a justice issue.

What Does Drip Pricing Look Like in Online Business?

When we think of drip pricing, we often think of big corporations – airlines, hotels, or ticket platforms tacking on shady fees at checkout. But this tactic has quietly slipped into online business spaces too.

The difference? It’s not always labeled as drip pricing. Sometimes it’s disguised as strategy, scarcity, or “sales psychology.”

Let’s call it out.

Title: ‘How Drip Pricing Shows Up in Online Business.’ 1 - Incomplete Courses: Key takeaways are in a separate module that costs extra. 2 - Upsell-Coaching Trap: Add-ons (recordings and notes) cost more, and follow-ups are needed. 3 - Surprise Subscriptions: Features are locked behind fees. 4 - Freebie Funnel Fakeout: A freebie leads to a low-cost offer that only works with a pricey upsell.

Common Examples of Drip Pricing in Small Business:

1. The Incomplete Course

You buy a $47 course that sounds like exactly what you need…
…but once you're in, you realize the key takeaways are in a $97 “advanced” module, sold separately.

What started as “affordable education” turned into an unplanned upsell treadmill.

2. The Upsell-Coaching Trap

You book a 60-minute 1:1 session for $150, thinking it includes everything you need.
Then you find out:

  • The session recording is an add-on
  • Post-call notes cost extra
  • You need a follow-up to get real results

That’s not just upselling – that’s drip pricing with a coaching face on.

3. The Surprise Subscriptions

You sign up for a tool or membership that promises “$19/month”…
…but features like reporting, templates, or integrations are locked behind additional fees.

Or worse? There’s a sneaky automatic upsell during checkout – and you only catch it if you uncheck a tiny box.

4. The Freebie Funnel Fakeout

You grab a freebie (yay!)… then get hit with a low-cost tripwire offer…
…which only really works if you buy the $297 upsell…
…and suddenly you’re in a marketing funnel designed to pull money from your wallet at every step.

Nothing is technically hidden, but the structure feels manipulative – because it was designed that way.

Text: ‘Don’t make people dig, decode, or do math to figure out how to work with you!’ The words ‘dig’, ‘decode’, and ‘do math’ are in bold and paired with corresponding icons: a trowel, a magnifying glass, and a calculator. The background is light pink inside a rounded rectangle, set against a purple gradient border. The Just Marketing logo appears at the bottom.

If someone has to dig, decode, or do math to understand the full cost of working with you… You're not making things easier – you’re creating friction and frustration.

And honestly? That’s not aligned with the kind of business most of us want to build.

Just Marketing® Alternatives to Drip Pricing

You don’t have to choose between selling successfully and staying true to your values.

When you ditch the drip pricing and lean into clarity, transparency, and consent, you not only build trust – you also make it easier for your dream clients (especially neurodivergent folks!) to say yes with confidence.

Here are some ethical, inclusive swaps for traditional drip pricing:

Title: ‘Alternatives to Drip Pricing’ lists five ethical pricing strategies: 1 - Be upfront about total cost (with dollar bill icon). 2 - Use tiered pricing (the right way) (with pricing chart icon). 3 - Break down what’s optional – clearly (with lightbulb icon). 4 - Design for decision-making ease (with arrows and question mark icon). 5 - Focus on consent, not conversion (with handshake icon).

1. Be Upfront About Total Cost

Say it loud, say it proud: Here’s exactly what this costs. Don’t bury fees in fine print or sneak them in during checkout.

Instead, clearly outline:

  • The total investment
  • What’s included
  • What’s not included (and why)

“This course is $150. That’s the full price – no surprise upsells or add-ons needed.”

2. Use Tiered Pricing (the Right Way)

Offering tiers is totally fine – as long as:

  • The lower tiers are still functional and complete
  • The higher tiers add bonus value, not necessary value

 Ask yourself: Is my base offer still transformational on its own?

3. Break Down What’s Optional – Clearly

Optional add-ons? Totally fair.

But don’t make your audience guess what’s essential vs. extra.

Use bullet lists, pricing tables, or comparison charts so folks can see at a glance what they’re getting – and choose intentionally, not out of confusion or pressure.

4. Design for Decision-Making Ease

Keep the buying process simple and ADHD-friendly:

  • Avoid multiple “upgrade” interruptions
  • Use clean, distraction-free checkout pages
  • Minimize clicks between landing page and final payment

Remember: clarity reduces overwhelm and increases conversion.

5. Focus on Consent, Not Conversion

Give people space to decide. Empower them with full info. Make it safe to say no.

This might sound radical in a world full of “tripwires” and “funnels,” but it’s the kind of experience that values-aligned buyers remember – and come back for.

“Here’s the full breakdown. Take your time. Let me know if you have questions.”

Transparency Builds Trust  –  and Sales

People don’t want to feel like they’re being sold to.

They want to feel respected, informed, and empowered to make decisions that work for them.

Title: ‘Ditch Drip Pricing For Good’ highlights four benefits of transparent pricing: 1: Build long-term trust (handshake and heart icon). 2: Reduce refunds and regret (decreasing broken heart icon). 3: Create an accessible experience (accessibility icon). 4: Increase repeat buyers and referrals (shopping cart and arrows icon). Blue icons on a light background. Just Marketing logo at the bottom.

When you lead with clarity and honesty, a few magical things happen:

1. You Build Long-Term Trust

Buyers remember how you made them feel – not just what they bought. When your pricing is transparent, they:

  • Feel safe
  • Feel seen
  • Feel like they’re in partnership with you – not in a power struggle

Trust isn’t just a “nice to have” – it’s the foundation of sustainable, relationship-based business growth.

2. You Reduce Refunds + Regret

No one likes buyer’s remorse. And when people feel tricked or upsold into something they didn’t fully understand, it often shows up as:

  • Refund requests
  • Negative reviews
  • Lost referrals

Transparent pricing lowers post-purchase anxiety – and that means fewer issues and more happy clients.

3. You Create an ADHD- and Access-Friendly Experience

Clarity isn’t just a conversion tool – it’s an accessibility tool.

When your pricing is simple, clearly labeled, and free from last-minute surprises, you:

  • Reduce cognitive load
  • Help folks make decisions with confidence
  • Honor neurodivergent processing needs

(Which, let’s be honest, helps all brains – not just ADHD ones.)

4. You Increase Repeat Buyers + Referrals

Values-aligned folks notice when you treat them with respect – and they talk about it.

A clear and empowering pricing experience becomes part of your brand story. It gives people a reason to come back and recommend you to others.

Because trust is the best marketing strategy you’ve got.

Reflection for Ethical Entrepreneurs

A vibrant purple orchid in a white pot, placed near a window with soft natural light. Text reads: ‘This isn’t about guilt. It’s about growth… and giving yourself permission to do business differently.’ The words ‘growth’ and ‘permission’ are highlighted in bold magenta. The Just Marketing logo appears at the bottom.

If you’re here, chances are you care deeply about your audience’s experience. So take a breath, grab your favorite beverage, and spend a few minutes with these reflection prompts:

Journal or Gut-Check Prompts:

  • Is my pricing clear, upfront, and easy to understand?
  • Would someone with decision fatigue or executive dysfunction feel overwhelmed trying to buy from me?
  • Am I unintentionally hiding key costs in my checkout process or sales page?
  • If a values-aligned peer audited my pricing strategy, would it feel in integrity with my mission?
  • Where can I simplify, clarify, or center consent more in my sales process?

A Quick Self-Audit Checklist:

  • My offers list the full price, not just the “starting at” number
  • Any upsells or add-ons are clearly optional – not essential to success
  • I’ve removed manipulative countdown timers or fake urgency
  • My checkout process is simple, with no surprise fees or distractions
  • I invite questions and give folks space to make decisions without pressure

This isn’t about being perfect – it’s about being intentional.

Every step you take toward clearer, more inclusive pricing makes your business safer, more accessible, and more sustainable – for you and your community.

You’re already doing the work. Keep going. 💛

TL;DR – Drip Pricing in a Nutshell

Let’s sum it up for the skimmers, the ADHD crew, and anyone who just needed to scroll to the end (no shame in that game):

  • Drip pricing = advertising a low price, then revealing additional fees during checkout
  • It plays on psychological biases to increase conversions – but often leaves buyers feeling tricked
  • This tactic increases overwhelm, especially for neurodivergent folks and those with limited time or financial resources
  • In the online business world, drip pricing can show up in incomplete offers, hidden upsells, or unclear service fees
  • There are ethical, accessible alternatives – like transparent pricing, optional (not essential) upgrades, and consent-centered sales pages
  • Clear, honest pricing builds trust, boosts loyalty, and supports more values-aligned growth

Let’s Rethink Sales Together

If this post has you rethinking your pricing (or realizing your sales page could use a little love), you’re not alone.

Ethical marketing isn’t about doing it perfectly – it’s about doing it intentionally.
And that’s exactly what we’re here to support.

Let’s connect on Instagram or LinkedIn if you want help clarifying your offers, creating consent-based sales strategies, or building a pricing structure that feels really good – for you and your audience.

Or join my email list for more values-aligned marketing tips!

FAQs

Is drip pricing illegal?

In some industries, yes. As of May 12, 2025, the FTC's Rule on Unfair or Deceptive Fees prohibits bait-and-switch pricing for live-event tickets and short-term lodging, and businesses in those categories must disclose the total price upfront. Some states, like California, have broader hidden-fee laws, so sharing your full price from the start is the safest path for any business.

What's the difference between drip pricing and upselling?

Upselling offers optional extras on top of a complete, clearly priced core offer. Drip pricing reveals costs that are essential to getting the result, bit by bit, after someone has already started buying. If a buyer can succeed without the add-on, it's an upsell. Here's how to create promotional content that feels authentic.

Should I include processing fees in my price?

Building processing fees into your listed price keeps things simple for buyers. If you do charge a separate fee, show it on your sales page before checkout so the total is never a surprise. Either way, the number people see first should match what they pay.

Are payment plans a form of drip pricing?

Payment plans can be a wonderful accessibility tool when the total is clear from the start. Show both the per-payment amount and the full cost of the plan, including any difference from paying in full. That transparency lets people choose the option that fits their budget.

How can I offer add-ons ethically?

Make sure your core offer delivers its promised result on its own, then list any add-ons on your sales page with their prices. Keep upgrade boxes unchecked at checkout so every extra is an active choice. Learn how to structure pricing options without a decoy.

What is a tripwire offer?

A tripwire is a low-cost offer, often shown right after someone grabs a freebie, designed to turn subscribers into buyers. It can be ethical when it's genuinely useful on its own and clearly optional. Trouble starts when it only works if you buy a bigger upsell. Explore how to build consent-based funnels.

Categories: All Categories, Just Marketing®

Tags: Accessible Marketing, Ethical Marketing, Marketing Clarity, Promotional Content, Values-Aligned Promotions

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About Meg Brunson

Meg Brunson is a marketing strategist and the creator of Just Marketing®, a justice-centered approach to marketing for impact-driven businesses.

Just Marketing® is ethical, inclusive, and accessible, so your audience feels supported and your business grows sustainably.

Follow me on Instagram @theMegBrunson
Ever bought a “one size fits all” shirt and discov Ever bought a “one size fits all” shirt and discovered it actually fit... one very specific person?

Digital offers can work the same way. A course delivered only as hour-long videos leaves out a lot of learners: Deaf and hard of hearing folks, neurodivergent people who process best in writing, parents squeezing in a lesson during school pickup, and anyone opening your course on a phone with spotty Wi-Fi.

Flexible formats let people choose what fits their needs and their day:

 → Captioned video for watching on mute
 → Audio versions for learning on a walk or in the car
 → Transcripts for skimmers and screen reader users
 → Printable PDFs for anyone who needs a break from screens
 → Mobile-friendly design for learning from anywhere

Good news for your schedule, too. Many of these formats come from content you already have. One recorded lesson can become a transcript and a printable summary with a little editing, which also gives you fresh material to repurpose.

As the bottom of that tag says, one-size-fits-all can work beautifully when it’s accessible to all. 💜

The blog  walks through each format, plus how accessibility builds trust with your audience: MegBrunson.com/accessible-digital-offers

Then tell me below: what’s your go-to format when you’re learning something new? 👇

ID: Accessible Digital Offers. A white clothing tag reads ‘One Size Fits,’ with ‘All’ and ‘Some’ crossed out and ‘Most?’ written below. Text beneath reads, ‘Because One-Size-Fits-All doesn’t work! (unless it’s accessible to all!)’ The design uses a lavender background with a purple-to-magenta headline and a wavy purple ribbon border tied in bows at each corner.

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #EthicalBusiness #MarketingWithPurpose #MarketingWithImpact #DEI #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
Step 5 says to fix the biggest barriers first, the Step 5 says to fix the biggest barriers first, then keep improving one piece at a time… making progress at your own pace.

Accessibility can feel like a mountain when you picture your whole website, your entire back catalog of posts, and every video you’ve ever uploaded all at once. 

(Overwhelmed achievers, I see you.) 

Starting with whatever blocks the most people turns that mountain into a manageable next step.

Some high-impact places to begin:
 → Captions on your most-watched video
 → Alt text for the images on your homepage
 → Stronger color contrast on your email signup button
 → Descriptive link text on your services page

Choose one this week and another next week. Small fixes stack up faster than you’d expect, and each one makes your marketing easier to use for disabled and neurodivergent folks (and clearer for everyone else, too).

The blog post covers all five steps… Read it at: MegBrunson.com/design-for-the-edges 

Then tell me below: which barrier are you tackling first? 👇

ID: Just Marketing logo above the heading ‘How to Design Your Marketing for the Edges.’ Five numbered steps sit in hexagons shaded pink to purple, each with a matching underline: 1, name your edges. 2, build access into your first draft. 3, run a quick edge check. 4, ask people with lived experience. 5, fix the biggest barriers first. Pastel gradient background.

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
If your marketing isn’t hitting your goals, the pr If your marketing isn’t hitting your goals, the problem probably isn’t your graphics.
It’s not your captions.
It’s not that you need more content.

What you need is a strategy.

One that’s tied to your business goals, aligned with your values, and flexible enough to evolve as you grow.

That’s the difference between someone who just posts for you
…and someone who partners with you to actually grow your business.

– Strategy
– Testing
– Tuning
– Real results

And impeccable work, every step of the way.

If you’re ready to stop guessing and start growing, let’s talk: YourMarketingPerson.co 

(or DM me!)

ID: Mia P. holding a coffee cup, ‘I was going through social media manager after social media manager, until Meg came in with a strategic perspective on how our marketing could achieve our goals and KPIs. We crafted a plan and Meg was there every step of the way to test and tweak until we got the results we wanted. Her work is impeccable, her expertise is top notch.’ YourMarketingPerson.co

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarkeitng #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
November is here, and with it comes a season of re November is here, and with it comes a season of reflection, gratitude, and connection.

Here’s a look at some of the meaningful holidays and observances this month:

Native American Heritage Month (All November) - A time to celebrate the rich histories, cultures, and contributions of Native American communities while recognizing the resilience and strength that continue to define them. Let’s amplify Indigenous voices, learn from their stories, and commit to supporting their movements for justice.

Diwali (November 8) - Known as the Festival of Lights, Diwali celebrates the triumph of light over darkness and good over evil. This vibrant holiday is marked with candles, fireworks, and family gatherings. It’s a beautiful reminder of hope and renewal that resonates far beyond the cultures that celebrate it.

Transgender Day of Remembrance (November 20) - This solemn observance honors the lives of transgender people lost to violence and prejudice. It’s a call to action to protect and uplift trans voices, ensuring that every member of our community is seen, valued, and safe.

Thanksgiving (November 26) - Yes, Thanksgiving is about gathering, feasting, and expressing gratitude - but it’s also a chance to reflect on its history and recognize the complexities of this holiday for Indigenous communities. Pair your gratitude with education and action to make this day truly meaningful.

The Inclusive Holiday Content Bundle is your go-to resource for creating marketing that matters. Packed with observances and ideas, it’ll help you craft content that connects authentically while celebrating the diversity of your audience.

Instant Access: CelebrateOnSocial.com

Which holiday or observance will you be honoring this month?
I’d love to hear how you’re making November meaningful.

ID - A 6-card carousel highlighting 'Diverse & Inclusive Holidays' in November. Promotional graphic encourages planning inclusive holiday content year-round. Text promotes access to Canva templates, graphics, and guidance for over 470 inclusive holidays. CelebrateOnSocial.com appears in a purple bar.
Titles don’t make leaders. Practice does. Here’s Titles don’t make leaders.
Practice does.

Here’s a look at my own Leadership Philosophy:

I make decisions by …

(1) Leveraging my knowledge & experiences, researching new ideas, and listening to feedback from all who are impacted.

(2) Asking questions & considering the most marginalized community members.

(3) Getting creative and considering innovative & unconventional options. 

I believe …

(1) In being transparent about my feelings and actions, including owning up to my mistakes & lessons learned.

(2) In collaboration & empowering each other so that we’ll become stronger as a collective & as individuals.

(3) We should be asking tough questions & calling out inequities, even when it's uncomfortable.

(4) Through small daily actions, we will influence broad long-term outcomes.

My leadership liberates others by …

(1) Providing a space for marketers & business owners to make mistakes, learn, and grow.

(2) Supporting the growth of business revenue & personal profits.

(3) Changing the landscape of marketing so all feel seen, supported, and respected through the buying process.

Marketers are trendsetters with platforms and influence. By leading the charge with the way we ethically represent our brands, we can help spark a more inclusive & accessible future into existence. That’s Just Marketing®.

💕

Whether you’re leading a team, a classroom, or a solo business…
You are a leader.

And you get to define what leadership looks like - on your own terms.

Take a moment: How would you finish these sentences?

I make decisions by...
I believe...
My leadership liberates others by...

Drop yours in the comments or journal it out. There’s no wrong answer - just truth.

Title: ‘Leadership Philosophy’ on a purple and pink gradient. A smartphone frame displays Meg with pink and purple hair sitting outdoors with a laptop covered in stickers. Their shirt reads “People > Profit.” On the right are three speech bubbles: 'I make decisions by…' 'I believe…' and 'My leadership liberates others by…'
At its heart, marketing is about connection. And l At its heart, marketing is about connection. And language sits right at the center of every connection we make with the people we hope to serve.

When we slow down and notice whose voices we center, we can start building brands that reflect the world we want to live in: one where multilingual, multicultural, and neurodiverse communities are welcomed from the very beginning.

If that feels like a big goal, here's the encouraging part. Language justice is an ongoing practice, and you get to begin at your current capacity. A few low-lift places to start:

– Add captions and transcripts to your videos, in more than one language if you can

– Translate one key page, like your homepage, booking page, or lead magnet

– Poll your community about the languages they speak at home and whether multilingual content would help them

– Choose plain, clear language that works well for neurodivergent readers, multilingual audiences, and translation tools

Pick one and let it be enough for now. A single thoughtful change creates more impact than a dozen performative gestures, and each step makes it more likely someone feels seen and respected by your brand.

You can move toward language justice with the skills you have today. Curiosity and a willingness to learn will carry you a long way.

Find more small, sustainable shifts at MegBrunson.com/language-justice 

Which of these shifts feels most doable for you this month? 
Tell me in the comments, and I'll cheer you on!

ID: Large handwritten-style text on a purple-to-magenta gradient reads 'Language is a Justice Issue, and a Relationship Tool,' with the Just Marketing logo centered below.

#JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #EthicalBusiness #MarketingWithPurpose #MarketingWithImpact #DEI #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD
Google Translate can help you get the gist of some Google Translate can help you get the gist of something… and when your message really matters, you'll want people who live in the languages and cultures you hope to honor.

Hiring a translator or interpreter works best when you approach it as a relationship grounded in shared values and clear communication. Here are four ways to do that ethically:

1. Hire values-aligned professionals
Look for people who understand your audience and your mission. Experience in marketing or your industry is a big plus. Prioritize the person who gets what you're trying to say and knows how to say it in a way that resonates culturally.

2. Pay fairly and credit contributors
Language work is skilled labor. Translators adapt tone, catch cultural missteps, and often keep you from saying something unintentionally harmful. Compensate them accordingly, and give credit when their work shapes your content.

3. Co-create instead of extract
Invite collaboration from the start with questions like:
– Does this phrase translate well?
– Would this example resonate with your community?
That kind of conversation turns a technically correct translation into one that feels emotionally and culturally right.

4. Expand your definition of "language access"
Language justice includes people who communicate nonverbally or process language differently. Consider ASL interpreters for live events and videos, accurate captions and transcripts (auto-captions miss a lot), alt text and image descriptions, and plain language for neurodivergent readers.

Learn more about ethical translation and inclusive messaging: MegBrunson.com/language-justice 

Have you worked with a translator, interpreter, or language consultant? 
Share what made the collaboration great, or tag someone you'd recommend!

ID: Title, 'Working with Translators, Interpreters, and Creators Ethically.' 4 numbered boxes: hire values-aligned professionals, pay fairly and credit contributors, co-create instead of extract, and expand your definition of 'language access.'
According to the U.S. Census Bureau, about 20% of According to the U.S. Census Bureau, about 20% of people in the U.S. speak a language other than English at home. Zoom out to a global audience and that number climbs dramatically.

Still, much of the online business world treats English as the default. When your marketing only shows up in English, your reach shrinks, even when your services are technically open to anyone.

Language shapes how we process information and whether we feel welcomed or shut out. For some people, English is a second or third language. For others, it carries memories of exclusion in schools, healthcare, and other systems that were supposed to serve them. And for many neurodivergent readers, even "simple" English content can feel dense and hard to follow.

When we treat language as a bridge, we open the door to people who've been left outside the "ideal client" box for far too long.

Here's a quick self-check for your own marketing:
– Do I know which languages my audience speaks or prefers?
– Have I tested whether my message stays clear in translation?
– Would someone using a screen reader or translation app understand my offer?
– Is my writing as plain and direct as it could be?

Centering access starts with asking better questions. From there, you can build marketing that meets people where they are, one thoughtful change at a time.

Explore more ways to make your messaging accessible: MegBrunson.com/language-justice

What languages are spoken in your home or in the communities you serve?

ID: Title, 'Language as Access,' an illustrated smiling mouth has speech bubbles reading 'Annyeong' in Korean, 'Hello,' and 'Bonjour.' The Just Marketing logo appears at bottom right, with text below reading 'Not Everyone Speaks (or Thinks in) English.'

#JustMarketing #EquityForAll #EquityCenteredBusiness #DiversityInMarketing #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #EthicalBusiness #MarketingWithPurpose #MarketingWithImpact #DEI #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD
Most online marketing defaults to English and assu Most online marketing defaults to English and assumes everyone shares the same cultural context. 

That default feels efficient, and it also quietly shrinks the room. 

Multilingual folks, immigrant communities, Deaf audiences, and neurodivergent readers often end up outside messages that were supposedly meant for everyone.

Language justice starts with a simple question: who gets left out of our message? 
Then comes the more hopeful follow-up: how do we invite them back in?

Here's a quick example. Say you're a coach who helps clients "get off the hamster wheel." Plenty of U.S. English speakers will nod along. For someone outside that cultural context, or someone reading through a translation app, the phrase might land as pure confusion. 

"Break free from the cycle of burnout" carries the same meaning to far more people.

Words carry culture, humor, tone, and emotion, so a literal translation only gets you partway there. 

Localization and transcreation help your message arrive with the meaning you intended.

Start small. 
Swapping one idiom for clearer language is a real step toward more inclusive marketing, and it makes your content easier for everyone to read.

The blog walks through:
– Why language is an access issue
– How cultural nuance shapes the way your message lands
– How to work with translators and interpreters ethically
– Small, sustainable shifts you can make right away

Read more: MegBrunson.com/language-justice 

What's a phrase or idiom you use often that might not translate well? 
Let's brainstorm clearer alternatives together.

ID: Title, 'Language Justice in Marketing,' an illustrated globe surrounded by speech bubbles greeting in different languages: 'Ni Hao' in Chinese, 'Hola,' 'Hello,' Arabic script, and 'Namaste' in Hindi. Italic text below asks 'How Inclusive is Your Messaging?' against a soft pastel gradient.

#JustMarketing #EquityCenteredBusiness #DiversityInMarketing #DiversityEquityInclusion #EthicalMarketing #InclusiveMarketing #AccessibleMarketing #MarketingAccessibility #MarketingWithPurpose #MarketingWithImpact
You’re the visionary. You shouldn’t have to be the You’re the visionary.
You shouldn’t have to be the marketing department, too.

Erica came to me with two businesses and one goal: grow without burning out, and she got:
– Real results
– Clear strategy
– No extra work dumped on her lap

Just Marketing® is about collaboration that respects your capacity.
Strategy that doesn’t rely on hustle.
Support that feels good.

You don’t need to do it all alone.
You just need a plan (and a partner) that actually works.

Ready to grow your biz without burnout?

Let’s chat!

ID: Testimonial: ‘We’ve used Meg's marketing services for two businesses over a couple years and she did a fantastic job. She's laid back. She listens. And she doesn't add more work to my plate to get the job done. We had great results and would definitely recommend her to a small business looking for growth!’ A small circular photo and text, ‘Erica 'Poindexter' Gunderson recommends Meg Brunson.’

 #JustMarketing #EquityForAll #a11y #EquityCenteredBusiness #DiversityInMarketing #SocialJustice #RacialJustice #BeTheChange #DismantleWhiteSupremacy #DiversityEquityInclusion #EthicalMarketing #InclusiveMarkeitng #AccessibleMarketing #MarketingAccessibility #SocialMediaMarketer #EthicalBusiness #MarketingCoach #CommunityOverCompetition #MarketingWithPurpose #MarketingWithImpact #DEI #DEIMarketing #SocialMediaForAll #ContentCreation #ContentMarketing #ContentMarketingMembership #WeeklySocialContent  #MarketingWithADHD #adhdBusiness #adhdBusinessOwner
Ever rolled a suitcase down a curb cut? You can t Ever rolled a suitcase down a curb cut? 
You can thank disability activists for that!

In the early 1970s, Michael Pachovas and a few friends poured their own cement ramp onto a Berkeley curb. Berkeley installed its first official curb cut in 1972, and before long, parents with strollers and travelers with luggage were heading straight for them too.

PolicyLink CEO Angela Glover Blackwell later named this the curb-cut effect: when you design for people who’ve been left out, everyone benefits.

Marketing follows the same pattern. 

Most content gets built for an imagined “average” person who sees every image, hears every video, and scrolls at top speed. 

That person is mostly a myth. 

When you start with the folks at the edges of the bell curve, like disabled and neurodivergent people, your content gets clearer for your whole audience.

Designing for the edges sits at the heart of the accessibility pillar of Just Marketing®. 

The blog covers eight marketing curb cuts you can start using today: MegBrunson.com/design-for-the-edges 

What’s an accessibility practice you started for one reason that ended up helping way more people than you expected?

ID: Just Marketing logo above the title ‘Design for the Edges,’ with ‘Design’ in purple-to-magenta script and ‘Edges’ in bold magenta. Two curved arrows point from ‘Edges’ down to both tails of a bell curve filled with rows of gray person icons. Icons in the outer edges are shaded magenta, highlighting people at the margins. Pastel gradient background.

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You fold one load of marketing content… … and some You fold one load of marketing content…
… and somehow 3 more are waiting in your inbox.

Blog post.
Instagram carousel.
Email newsletter.

…Oh wait. Now the algorithm wants video again?

Tell me why marketing feels like digital laundry.

You finally get “caught up,” and then…
– You launch something new
– The season shifts
– You pivot your offer
– Or let’s be honest… you’re just tired

And suddenly your content pile has become Mt. Overwhelm.

Listen, you’re not doing anything wrong.
Marketing really is never-ending.
But that doesn’t mean you have to do it all yourself.

I work with entrepreneurs who are ready to stop guessing.

Who want structure that still leaves room for creativity.

Who are done with the hustle and want a system that works with their brain and bandwidth.

Whether you need a full strategy, ongoing support, or someone to hand you the calendar so you just show up and press post…
I’ve got you.

Let’s talk → YourMarketingPerson.co 
(or DM me!)

Or if you’re the DIY type: Check out the Content Marketing Membership - it was literally made for this kind of thing: ContentMarketingMembership.com 

ID: A circular graphic with laundry-related icons, including a washing machine, basket, gloves, spray bottle, ironing board, hanger, shirt, iron, clothespin, and wash basin surrounded by soap bubbles. Center text reads: ‘Do you ever feel like… marketing is constant digital laundry?’ The words ‘marketing,’ ‘constant,’ and ‘digital’ are emphasized in different fonts and colors.

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